Working in Lyon, a group of 8 of us staying nearby visited this chain restraunt for an evening meal. Having worked a long hot day, we wanted a reasonable price meal and a drink.

Granted the restaurant was busy, we hadn't booked but they found a table, provided water, a small appetizer salad and hot bread rolls.... it's a strong start, but went sour quickly after we make a drinks order.

Salads, bread and the water devoured, 40 minutes later, still no drinks from the one's we've ordered, staff it felt like were actively avoiding the table despite most of us able to communicate in French.

Drinks eventually arrive after several requests to staff. So, we've been in the restaurant 50 minutes now, we finally have drinks and only just have our food order taken. A party of 8 people, we order mostly steaks or burgers with fries, no crazy requests, and we're left again. 1hour and 40 minutes into our visit, we've still no food despite the restaurant quieting down, everyone at the table has finished drinks and no staff have returned to the table since our food order. It's fast approaching 10pm in the evening, one of my colleagues corners a waiter to be told that our our was messed up and we'd have to wait upto but perhaps longer than an additional 30 minutes for food. We walked out ... In future I suggest of such a mistake is made you simply inform the table, we would have perhaps been less irate, then again maybe not but we wouldn't have been sat wondering...