I absolutely love Paul. We had a layover and I was so excited to get my favorite pastry and they didn't carry it. The first Paul that I've ever been to that didn't have it (escargot with raisins). This one was mad busy so if you want to "grab a quick bite" before you fly, plan ahead, because there were long lines. It was chaotic with multiple lines (2 lines - more like messy clumps - to order at the automated kiosk, and 1 traditional line). The kiosk lines weren't moving at all, so we went through the traditional and it was still faster than the kiosk. I still love Paul, but this was my most...
Read moreThis place looked clean so we decided to stop in for some coffee while we waited for our flight. The gal behind the counter seemed disinterested and borderline annoyed with our use of google translate and our inability to speak French. We found a way to work around that and were later served two very watered down coffees, which cost over 5€, each. (Photos show the coffee after milk was added to try a mask the horrible taste) On the brighter side, the Paul Salad was very fresh and nice (hence, one star) If you’re looking for good coffee, served with a smile, perhaps you’ll want to...
Read moreExpérience décevante ce jour (samedi 4 novembre 7h40) où nous commandons 2 sandwichs mixte jambon fromage. Nous demandons au monsieur qui nous sert s'il est possible de les faire chauffer un peu. Réponse : "non, je n'ai pas le droit". Nous lui expliquons que ce serait sympa car froids, les sandwichs sont un peu dur sous la dent et pas très savoureux. Réponse : "non, je n'ai pas le droit". Nous nous résignons... et avons dû les manger tels quels car pas d'autres choix ni propositions. En synthèse, la qualité de service est à revoir (partisan du moindre effort) ou alors le problème se situe dans le management qui ne favorise pas la prise d'initiative. Ça coûtait quoi de les réchauffer 30 secondes ou une minute sachant que ça s'est déjà fait ailleurs par...
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