Restaurant LA DIFFERENCE — Restaurant in Nice

My husband, who is extremely kind, was physically attacked by the owner and the waiter of "L’Essentiel the Rendez-vous" after I asked the owner several times to speak to us respectfully about a trivial matter.

This kind of wretched individual never takes the time to imagine what is going on in the lives of those they attack. A year ago I lost the baby I was carrying in this exact restaurant.

With our hearts still broken, after a 2 hour drive to show our puppy the snow, we decided to sit in this restaurant to have a drink and keep focusing on getting over the trauma. While waiting for our drinks, we started to eat a snack we had brought from home (compatible with our diet and treatments). At that moment, a man in a red T-shirt, who seemed to be a customer at a table, disrespectfully approached us and said that we couldn't eat our food there.

Confused about who he was, I replied that I wanted to order drinks, but he kept shouting at me. I then realised he was the owner and asked him several times to change his tone as he was embarrassing me in front of dozens of other customers, but he refused and continued with his aggressive abusive behaviour.

I can understand any rules, but I also have the right to explain my case without being treated like a sack of rubbish. What I cannot understand or accept is unprofessionalism, rudeness and anger towards me and my family.

Finally, with a woman, he carried on with his sarcastic performance for the audience and kicked us out of his restaurant.

My husband, who remained silent throughout the entire discussion, was leaving the restaurant when the owner yelled at him to take back the sauce we had forgotten. He obeyed and returned to take it, muttering something to himself. At that moment, a waiter, who had not seen anything, arrived and insulted him. When my husband looked up to respond, the owner ran like a distraught madman and cowardly attacked him from behind, strangling his neck while the waiter assaulted him. Three other customers came to his aid and took the savages off my husband.

We are martial artists and we know technically how to destroy such a pitiful creature during an attack. But why do this to someone who destroys his own miserable life on a daily basis? Imagine being that person every day. At some point they will do it to someone who does not have the same kindness as my husband and it can get REALLY bad. But hopefully only bad enough to make up for his entire life of missed education.

We have lodged a complaint with the police, we will be contacting the council and we will do everything in our power to ensure that this emotionally unintelligent person never does this to other customers again, especially in front of the countless children and families who were there to have fun or heal from serious problems,...

This is our favourite restaurant in Isola 2000! After a hard morning skiing we always look forward to a hot, hearty and delicious meal at this quaint little restaurant. I always order the Lasagne with Salad. It is meaty and creamy and ever so luscious! Hubby always orders the Menu du Jour which has been spot on every time! The Tartiflette last week was cheesy and moorish and the Choucroute the week before was full of succulent meat and perfectly filling. Get there early to avoid missing out on the Menu du Jour as it runs out quickly! Will take pics on our...

Clients fidèles de L’Essentiel depuis un certain temps, nous avons été déçus cette année. Jusqu’à présent, la cuisine et le service étaient irréprochables, mais depuis le début de la saison d’hiver 24/25, notre expérience a changé. Nous y avons été trois fois, nous avons été déçus à chaque fois. La première fois nous nous sommes dit que cela pouvais arriver mais à trois reprises …

Le service laisse à désirer : une tranche de foie gras servie sans pain, que nous avons dû réclamer à trois reprises, une boisson oubliée que nous avons dû redemander deux fois. L’attente pour les plats a été particulièrement longue, environ 40 minutes, alors que nous sommes arrivés au dernier service, dans une ambiance plutôt calme. De plus, seuls trois plats sur quatre ont été apportés en, pour le quatrième plats nous avons dû attendre 10 minutes et nous avons donc manger froid. De plus pour la fondue, auparavant le serveur venait nous remettre régulièrement du fromage, dorénavant nous devons demander et attendre presque 10 minutes à chaque fois pour en voir …

Côté cuisine, nous avons également constaté un changement. La qualité de la viande nous a semblé inférieure à ce qu’elle était, et les desserts moins savoureux qu’auparavant. Les couverts et les assiettes sont froids ce que refroidi encore plus les plats.

De plus pour un restaurant au milieu des pistes de ski, la température de la salle était très froide, sur trois expériences cette année, il y a deux fois où nous avons passé le repas à nous geler.

Habitués jusqu’à maintenant, nous n’y retournerons...