I Fratelli - Azay le Rideau — Restaurant in Tours

...unfortunately I have to give one star minimum...not worth it...

Thought preparing a pizza is not too difficult, now I must say worst pizza I ever had which I did not even want to finish after being a long day outdoors and starving...

Looking at the tables around, many did not finish their dishes...this should make any cook start thinking, there might be something that needs to be improved...but the kitchen does not seem to care at all... And the waitress is totally confused, squeezing between tables instead of going around...somehow seems lost...and even does not hesitate to ask if the food was good upon paying...

A surprise that this place is still working, probably too many people like us who did not give it a brief...

Awful. To avoid. Poor service, terrible management. We ordered some galettes, that were supposed to come with salad. We were told that they had run out of salad, but some minutes later we saw some dishes coming out from the kitchen to other tables (in fact to the restaurant next door, same owners) with plenty of salad! We said that we wanted to file an official complaint, but were told that this was not possible in France (!) and were impolitely accused of not wanting to pay (!!) (of course we paid). The management and some colleagues tried to bully us! Surreal and unbelievable. There were more bad details... Horrible. Escape...

A complete and utter travesty. Not worth a single cent of the extortionate 13 euros a pizza. Two pizzas took the best part of an hour to arrive. The pizzas were not the worst I had ever eaten however in the time it took to arrive I may as well have flown to Italy and made my own. There appeared to be disagreements and arguments among the staff, undoubtedly prolonging the arrival of our food and the service was unprofessional. Do not even consider waisting time here it is a...