Royal Gourmet Chinarestaurant — Restaurant in Berlin

The Royal Gourmet is one of the most popular eating temples with Asian ambience. Asian, mind you, because besides Chinese dishes there are also hints of Thai cuisine, Vietnamese dishes and Japanese sushi as well as gyoza.

The quality is certainly OK for the German-European taste, but authentic cuisine is different. It also falls on the fact that here practically no Asian guests are to be found.

Beside the menu there is a normal buffet as well as a mongolian buffet. Here the fish/seafood selection is positive. With the meat, however, the choice is very limited. Kangaroo, beef, chicken skewers, lamb skewer, lamb chop - that's it. Not even pig for the grill was available.

The latter is also hardly represented in the normal buffet - but from my visits in Asia I know the popularity of pork in the local kitchen. From comparable establishments as well.

As I said, a lot of things come from the sea - blue shark, parrotfish, zander, salmon, butterfish to name a few, as well as various kinds of shrimp and prawns, green clams with shell, pilgrim mussels (scallops) - a useful selection.

Weaknesses can be found again in the fresh vegetables, which are cut quite roughly.

Staff: friendly and initially also attentive. But in order to order some drinks, one had to call somebody, and in order to pay, one even had to talk to one of the employees at the counter.

Price: From a Hamburg point of view, Berlin has the reputation of being noticeably cheaper. Concerning price and quality, the latter is below Hamburg standard, the price above.

Ambience: The interior is already very "traditional". Unfortunately, it is too kitschy even for an "eastern" with Bruce Lee. What a pity, because there is definitely modern Asian design. If I didn't know better, this would probably shape my image of Asia here. For many other guests at least it will probably be so.

Well then - the...

I went to this place because some friend recommended it. First of all this place is a huge Chinese restaurant with an amazing interior design. The service was superb. The waiter who served our table was very kind, friendly and really fast. For starters we had Peking soup and chicken satay. Both were delicious. For the main course we went for crispy fried chicken breast with vegetables and crispy fried duck breast with vegetables. Both of them were nice. We had an additional main of deep fried baked prawns with a sweet and sour sauce. I can’t recommend this dish. The prawns were very small and the taste of the coating wasn’t nice. There was a smell of old frying oil on it. I had to give only four stars because of the prawns. Other than that they offer a huge buffet as well. I will visit definitely again and try some...

这是我去过的服务最差的餐馆，没有之一。最令人震惊的是，他们的餐费不透明，存在欺诈嫌疑。一位服务员在给我上烤菜和肉后，可能因为她觉得我点的比较多，就告诉我，必须吃完否则会被单独收费。在我用餐前并没有提示这一点，她也没有明确说明剩余多少会收费，依据是什么，甚至没有任何协议或告知。我将继续探究并追究这次沟通中相关收费的具体依据，怀疑店员存在欺骗行为。

其次，服务员的沟通非常不清晰，并且不断对我进行打扰。用餐过程中，至少有三个服务员，多次问我是否需要继续取餐，但没有解释这样问的原因。我不仅感到被打扰，而且困惑不已，完全不明白她们为什么问这个问题。后来另一位服务员告知是因为快到结束取餐时间了，如果我不继续取餐，她们就会收走。这种信息传达的方式实在让人费解。

更糟糕的是，在蒙古烤肉服务结束前15分钟，尽管我已经知道结束时间，服务员还是过来问我是否需要烤肉。我完全不理解这个问题的必要性，这显然是一种多余的打扰。我不清楚她是否意识到这对我来说是一种不便和打扰。

在柏林四年多，各种餐馆我去过很多。这次是所有用餐体验中最差的一次，没有之一。欧洲的中餐自助餐我也去过至少十家不下二十次，这次也是最差的体验，没有之一。我是一名女性顾客，中国人，柏林居民。再也不会来。

This is the worst restaurant I have ever been to, without a doubt. The most shocking part is their lack of transparency with the prices, which raises suspicions of fraud. After serving me grilled vegetables and meat, a waitress, possibly thinking I ordered too much, told me I had to finish everything or be charged extra. There was no prior warning about this policy before I started eating, and she did not clearly explain how much leftover would incur a charge, nor the basis for it, and there was no agreement or notice about this. I will continue to investigate and pursue the specifics of this charge, as I suspect the staff of deceptive practices.

Additionally, the communication from the staff was very unclear, and they kept interrupting me. During my meal, at least three different servers repeatedly asked if I needed to take more food, without explaining the reason for their questions. I felt not only disturbed but also very confused, not understanding why they were asking me this. Later, another server informed me that it was because the buffet service was ending soon, and if I didn't take more food, they would close it. This manner of communication was very puzzling.

To make matters worse, 15 minutes before the end of the Mongolian barbecue service, despite knowing the end time, a server still came to ask if I needed more barbecue. I completely failed to see the necessity of this question, and it was clearly an unnecessary interruption. I'm not sure if she realized that this was an inconvenience and disturbance to me.

Having lived in Berlin for over four years and visited numerous restaurants, this was by far the worst dining experience I've ever had. I've been to at least ten different Chinese buffets across Europe more than twenty times, and this was also the worst experience among them. Will...