Steak Schmiede - Restaurant, Bar — Restaurant in Berlin

We've been here at least a dozen times, and, based on a great first-time experience, we keep coming back hoping for that same quality of food and service that we had back in 2020. Unfortunately, it just seems to get worse and more weird every time. The quality of the food seems to go down every time. We've had overcooked burgers, undercooked chicken, overcooked steak, and a time where we ordered a vegan burger and it came with cheese. They took the order back, simply peeled off the cheese and tried to pass it off like they had remade it. The person with us had a dairy allergy, so obviously this was an issue. It also seems like every time we go, the staff hates the fact that we're there, like it isn't their job to ask our orders and bring the food. The last time we were there, it seemed like our initial waiter just didn't want to deal with us since we wanted to eat outside and he passed it off to another waiter. Then, we caught him lurking inside and staring at us during the meal. We're no louder than any of the other guests, we're polite when ordering, and don't make any special requests. It was just a really odd experience. This last time, one of the people in our party ordered chicken and it was just riddled with gristle and seemed borderline undercooked. This is really unacceptable for a place that supposedly specialises in meat. Thankfully, he didn't get sick, but it was a really poor eating experience. Wish the place was a lot better, it's one of the only places in the area that has options for both vegetarians and meat eaters. Additionally, the prices have really gone up (although I recognise this has happened a lot of places), but they love to add on a TEN EURO "Divers Küche" fee for the slightest of alterations. They even added this on this last visit when we hadn't made any additional requests. I don't like feeling like someone is...

Former manager of "Restaurant Weiße Villa" directly at the Müggelsee opened this very cosy Steakhouse with Vegetarian and Vegan Options (!!!) only in February 2020. The whole Covid19 situation doesn't really provide the situation and environment this restaurant and its manager deserve. But he tries his best to pull through with a daily take out menu the special pandemic addition of the Riesen Burger to go with several variations and additional options (which you can see nicely plated on the picture, because everything looks better on a plate than a take out container...) at an extremely reasonable price. Delivery is available for the sick and the elderly.

Every other Tuesday we used to frequent the "Weiße Villa" after our weekly running club's sessions for refreshments and snacks. And even in those testing times with the new Steakhouse the manager loyally provides us with beverages and food to refuel after a good long run. Even if at a distance and as take out I can whole-heartedly recommend this place for good quality well priced food. Do go there and get a burger or a steak or a salad or some of the veggie and vegan dishes he currently offers to help him survive this virus induced crisis and come back when he can open his doors to the whole restaurant again and see the live cooking action and enjoy the cosiness...

Das Servicepersonal ist nicht besonders blickig und definitiv nicht professionell ausgebildet. Da wird bei voller Hütte lieber mal ein Schwätzchen gehalten, anstatt Teller abzuräumen oder nach weiteren Wünschen zu fragen. Aber die Leute sind trotzdem nett. Deshalb kann man der Steakschmiede gerne noch eine zweite Chance geben. Es hängt momentan an den einfachsten Dingen. Die Leute (den Grill Chef ausgenommen) haben offensichtlich keinerlei Ahnung, was sie da alles verkaufen. Man kann aber trotzdem erkennen, dass man sich hier grundsätzlich Mühe gibt. Und das Essen ist im Großen und Ganzen nicht zu beanstanden. Da wird z.B. ein akzeptabel angerichteter Burger serviert. Alles OK soweit. Und dann kommt der Moment, wo man feststellt, dass als Käse eine 25 Cent Scheiblette herhalten musste. Da wird am Käse gespart, unglaublich! Dafür kann man sich nach nach dem Essen noch einen Gin für locker 10€ (!) oder mehr bestellen. Dazu bekommt man dann allerdings eine grausige, abgestandene Zuckerplürre gereicht, die einem vom Personal allen Ernstes als "Tonic" verkauft wird. Sorry, bei dem Preisniveau einer gut gepflegten 4 Sterne Hotelbar hat man gefälligst 3 verschiedene Sorten echtes Tonic bereit zu halten! Fazit: es wird so gut wie alles, was man versucht richtig zu machen, mit vermeidbaren Fehlern wieder zunichte gemacht. Die Preise sind so aktuell viel zu hoch absolut nicht gerechtfertigt. Es wurde vor Ort abschließend alles mit dem Personal besprochen. Von diesem wurde sogar eingeräumt, dass man das alles nicht zum ersten mal hören würde! Sehr fragwürdig. Ebenso fragwürdig ist, warum die Toiletten bis heute nicht in Stand gesetzt wurden, obwohl dies in zahlreichen Rezessionen schon seit Monaten bemängelt wird! Trotzdem bekommt die Steakschmiede wie gesagt eine zweite Chance. Hoffentlich passt dann alles! (Die Salatbar war an diesem Tag, vmtl. wegen Corona,...