Aladdin Ocakbasi Restaurant Duisburg — Restaurant in Duisburg

DO NOT GO HERE Absolutely disgusting service!!!

Went here today with my friend and as soon as we walked in, there was no one at front of house eventually a waiter came asked us where we would like to sit how many people etc when we showed our table you could clearly see tomatoes and salads from previous customers on the table. It was DIRTY so we asked for it to be cleaned/wiped turned out the person who originally asked us where we would like to sit is the manager but i promise you i have never seen a manager have nike trainers on in a established place, made the place look very cheap, anyhow his response in aggressive big headed manner was if you stop rushing and wait someone will wipe it. Now i come from a family who owns most famous restaurants in the north and east london area of united kingdom 🇬🇧 namely green lanes haringey and when i tell you the way this “manager” is would be the end of the establishment, later on i witnessed him when i went to the till to pay by card as there internets not good enough for the card machine to be brought outside, how he was pestering and trying to talk to a single lady while offering her tea it made me feel very uncomfortable witnessing it.

If I’m coming somewhere to leave money i expect a decent service i can understand people can have a bad day but the manager is just plain rude unprofessional and inattentive if the tables dirty you got customers waiting your waiters are busy you can go direct your team or do it yourself at the end of the day your job as a manager is to manage the place if that means you need to get down and work so be it but this guy has a very chilled ill do what i want to do i don’t care about my job attitude which is disgusting i will 100% not be returning back there. I was so fixed on overcoming my anger i couldn’t even eat my food. What a waste of money time and a...

The first time I was here the service and dishes were excellent, so I came back a view days ago. Sadly this time we had a quite bad experience. Our waiter wasn’t very friendly, our table sticky, she forgot to bring us bread meanwhile every other of her guests got it, then she forgot our fries, what we mentioned and then we got them after we finished our dish already. She seemed kinda annoyed serving us, and finished guests who came after us quicker. My friend ordered a Döner and wasn’t happy with the taste, I got a Pide, wich wasn’t good neither. No seasoning, just greasy and pretty expensive. Very sad, because the first time I really liked it. But I’ll not come back in any time...

A very bad restaurant. The food is not well cooked and very salty The service is very bad. The staff has nothing to do with gastronomy, and very unfriendly. No organization at all. I made a call to reserve a table and I was told that there are free tables. Therefore, there is no need for reservation. After 30 minutes I was there. Hhhhh, I found no free table. I spoke with the Boss and he said '' yes this is true, but now all of the tables are busy. " What an answer it is!!!!!!!!!!!!!!!!! The place is dirty and the faces are Sullen. I was really happy as I left this place. Not...