Cloud Kitchen — Restaurant in Dusseldorf

In one word: disappointed

We were really stoked when we found this spot. The impression provided on social media was great, from the design of the space to presentation of the food. However, the in-person experience fell quite short

The good The space is nicely decorated and they have a very nice looking patio. The food was wonderfully presented The staff was polite.

The bad the food: did not meet the presentation. I had the eggs Benny with the grilled chicken. The chicken was perfectly cooked but it was slathered in what tasted like cheese from a tube. My wife's vegan option was a miss as well. the service: we were given a 1.5h slot and the food took over an hour to come out. An order for a bottle of water took about half an hour. I understand you can't expect a North American level of attentiveness at European dining establishments but we had the impression we were completely forgotten the seating: although the patio was nice we were seated at a table that looked like it had been squeezed in without a piece of shade in sight - on a blistering 30+ degree day, that was pretty rough. Additionally the hedge around the patio didn't quite shield us from the busy street - needles to say...

It is a cold and windy Sunday. We decided to try something new and payed Cloud Kitchen a visit. The place is packed and that’s usually a good sign. Due to unknown reasons you have to wait outside to be seated. We waited about 25 minutes. Inside we were seated near the entrance and that was even colder as if we would sit outside. After asking we found a place more in the centre, but still a lot of wind. Everybody is crazy about the current energy prizes, but still you should heat. You can access the menu through a QR-code. Pictures of the food and a little description. After receiving my Egg Benedicts Sucuk, I noticed that it is quite different from the picture advertised. They used a „ciabatta“ instead of tosties which I definetely prefer over a thick cut slice of cheap baguette. After adressing the waitress that I expected something else, she read the description out to me and added: We dont use tosties anymore, just ciabatta. I still said that the picture was not the same and as every lazy sunday morning costumer it is that what I take for granted. What about the costumer is always right? Something good: the food was served pretty quickly. Quality is about average but I wouldn‘t...

This restaurant is conveniently placed within the same building as the Mcdreams budget hotel in Düsseldorf. It's the closest place to get a decent breakfast since the hotel doesn't have a restaurant of its own.

We had breakfast (full English pic) and lunch (turkey burger pic) here, which I both enjoyed. They have a big variety of dishes (lot of healthy choices as well) and serve a good cup of coffee.

The restaurant works with a QR-code per table. Connect to their Wi-Fi, scan it, and you'll be directed to their menu and ordering system. Next to ordering food and drinks, you can also call a waiter or ask for the bill this way. It works really well, but it's (as far as we could find on the site) all in German. Since I'm from the Netherlands this wasn't a biggie for us, but an English menu would have been nice. =)

The personnel was friendly and helpful. It was impressive to see that dishes and drinks arrived really fast after ordering. This was the case on both visits. Keep up the...