Why would you want to go to a restaurant where you are treated unfair, and when you speak up about it you are being starkly disrespected?! Our pizza came more than one hour late, and of this we were not informed at the beginning nor during the long waiting time. When we expressed our disappointment, instead of an apology we had to hear how normal this is and how we should have eaten home if we didn't want to be so hungry?! Don't remember the last time I was treated so badly in a restaurant. Dear staff & owner, please educate yourself in the matter of customer service, there is a huge competition out there and you have just lost some good clients, and probably not the last...
Read moreI was invited to celebrate my sisters-in-law’s birthday along with 6 other family members. During the reservation she specifically asked for 7 persons a La Carte. As we arrived we were told to sit on the wooden benches outside and could eat a grill sausage in a bread-roll due to a party having reserved the terrace which was previously booked by us. This did not help our daughter who drove off with her friend to eat a vegetarian dish somewhere else. There were no apologies or remorse on behalf of the management. Check out other places to dine to avoid disappointment. Maybe things could improve under new management, we will just have to...
Read moreZu nächst war ich gar nicht so begeistert... Sommerfest in Düsseldorf... im HAMMER BLICK... Es lag einfach an der Stadt - D Ü S S E L D O R F... Mein Herz schlägt für die schönste Stadt am Rhein und das ist KÖLN
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