Riverside Restaurant — Restaurant in Neuss

The experience was not good at all. Initially, the appointment booked at the end of the year was cancelled. The reason was that all employees were on vacation, and therefore, the appointment was changed to another day. The employee at the restaurant was also asked about the possibility of a discount for IHG card holders. Yes, a 30% discount is possible, but when we arrived at the hotel, we found only one person working at the bar. When we started placing orders, I asked him about the discount, and he replied that I must go to the reception, and at the reception, the employee informed us. The discount is only for hotel guests and not for Ihg Platinum Elite card holders. Then we decided to leave the restaurant, my family and I, and we did not want to stay. It is clear that we were treated based on our appearance and clothing. Because it was completely clear in the phone call that I could get the discount, and I told them that I would come with my family and that I was not a hotel guest, and I asked the hotel management to review the phone calls. But when they arrived, everything was different. This behaviour does not benefit from an international hotel... Note that I use the debit card in the Crowne Plaza Dubai restaurants frequently, and I am always welcomed, and no one has ever asked me before about whether I was a hotel guest. On the contrary, in many cases, the number of people was increased to include ten people in the discount... Therefore, I always invite my family and friends to the InterContinental, Crowne Plaza, or Holiday Inn restaurants... Unfortunately, the Crowne Plaza Nusse Dusseldorf experience was not good and completely...

Pricy food but it's convenient and decent quality. Ordered the schnitzel which had nice breading but the potatoes were a bit too salty. Additionally, our experience was not the best due to the server frequently forgetting our requests (we had to ask for bread, butter, and water...

The view of this restaurant was great, by the side of the Reine, beautiful and with a light breeze, was just very relaxing. I ordered the grilled lamb, I didn’t expect the meat to be so tender, the flavor of the meat was rich and intense, it was...