We felt very unwelcome and overlooked. The food was pretty subpar - we had a Codfilet, Flammkuchen and an Entrecote. The only reason we finished the food was because we had a really long day going to the Neuschwanstein Castle and were starving by the time we got to dinner. The server forgot a salad that we ordered, but we didn't remind him after tasting the other things. I've rarely had an Entrecote that was as bad, my partner left half of it untouched - he loves steak. The meat was just tough and not properly seasoned. The fish was just a very small portion, didn't expect it to be so small given the price was 26€. No one came to check up on us after serving us the food and at the end when we asked for the bill, they automatically added a 10 euro tip which we didn't want to pay since we didn't exactly get great service. To that the server sighed loudly and was visibly frustrated and asked, "So no tip?" We said, "No". Him:(sighs louder and looks at us judgingly) "But everything was okay??" Honestly at that point I wanted to say no, it isn't but we just nodded and paid. After paying the server just curtly said, "okay, bye". That behavior was-10/100....
Read moreExceptional Experience from Start to Finish!
This restaurant truly has it all — a welcoming environment, fantastic food, great music, and an outstanding team. From the moment we walked in, we felt at ease, surrounded by a warm and lively atmosphere.
The food was absolutely delicious, carefully prepared, and beautifully presented. The music added the perfect touch, enhancing the overall vibe without being overwhelming.
A special mention to our server, who was from Bulgaria. He was incredibly kind, attentive, and made us feel like valued guests. Their professionalism and warmth added so much to our dining experience.
Even the other customers seemed to be enjoying themselves, creating a friendly and cheerful ambiance throughout the restaurant.
Highly recommend this place to anyone looking for a memorable dining experience. We’ll...
Read moreThis was my third time dining at RIWA, but unfortunately, it’s the first time I’ve felt compelled to leave a review, and not for good reasons. Although I understand German quite well, I’m not as confident speaking it. Our server, who was very capable in English, treated us noticeably differently compared to the guests around us. While others received warm, attentive service, we often felt overlooked and treated as an afterthought.
What made the experience even more disheartening was the shift in her attitude when we chose not to leave a tip, after we paid, her only parting words were a curt ‘bye.’ A disappointing experience at a place I...
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