Ramo's Döner & Kebab & Pizza Haus Frankfurt — Restaurant in Frankfurt

I had an extremely disappointing experience with this restaurant and cannot recommend ordering from them. I placed an order through Uber Eats, and after receiving a notification that my delivery was complete, I was shocked because I did I receive it.

After I called the delivery person to reach out, he claimed that another driver had picked up my order from the restaurant. Instead of addressing this issue, the delivery person rode to my hotel without delivering my meal, falsely claiming that it had been delivered. This not only ruined my family's dinner plans but also raised serious concerns about the restaurant's accountability and communication.

For the safety and convenience of others, I strongly advise against ordering from this restaurant. Their lack of professionalism and disregard for customer service is...

Long wait for the food. I sat in the front room where the table directly faces against the cashier and cooking staff. While I was waiting for my food, the cooking staff were looking at me and talking to each other and laughing and walking around. When I got my Adana dürüm, it was mostly wrapped and rolled bread, not much meat nor salad. The only star for the waiter who was friendly. The next day, I came again hoping it would be different and to give another chance. However, it was the same thing, long long wait. I gave up and went to Central Grill close by and had much better service and...

No one can beat the old man server here, he's the best and always smiling. I have been around 4-5 times to this restaurant and the portion size is quite large for a person. The best i liked is kofte teller, all ingredients are fresh, once at dinner i was also served cey/turkish chai free of cost and surprisingly it wasn't just me they served but every diner.

I highly recommend this restaurant and the server (middle aged man) is...