Bäcker Görtz — Restaurant in Heidelberg

Bad experience with this bakery. Came to this to get some food on a public holiday this week. Was served by Herr Tahiri/Tamiri - rude, incompetent and obnoxious. Took three of us multiple times to explain what we wanted in English and German for him to get the order eventually right. Plenty of talking back rudely to customers and lecturing to us the pronunciation of their bread and backery goods. Then charged us the wrong amount (cost more) for what we bought. We couldn’t be bothered arguing back as the 60 cents is not worth our time and effort to get this guy to understand. Overall - will never be back here again. Extremely nasty experience with average food that’s overpriced, easily better...

Attention if you want to visit on Saturdays. on This Bäcker Görtz branch seems to have two parts. One is next to the restaurant BräuStadel, the one mostly referred to (and where the map shows), does not open on Saturdays recently (even the map days it is open on Saturdays). While another part is inside the building Mathematikon, right in front of Rewe, Aldi, and Rossmann, is quite like a take away shop, and it has also places to sit. But of course it is not as cozy as the other. The review: I almost only go to the one marked by the map, because it is cozy, has good working music, undisturbed corner with comfortable couches on the second floor, good variety of breakfast Menu, cakes, bread,...

I generally don't have anything against Görtz, except only that their bread is a little bit too dry to my personal liking. Still, they have a wide variety of products and nice cakes and pastries. However today I visited Görtz on the Berliner street and I was totally disappointed with the service or actually the lack if it. There were 2 shopping assistants but only one taking orders. Soon the queue was even outside. I just left without buying anything and I'll never go...