McDonald's — Restaurant in Ingolstadt

FAST food meant to be served FAST and not in 20 minutes, even though the order was probably the most basic (double cheese smart menu). Happened 4 or 5 times, so If you decided to grab some food before your train - FORGET about it otherwise you’ll miss it. Completely understaffed

Orders that were made after mine were served faster (at least 3 of them this time)

Some employee really do their best and if it’s busy make it fast, but the same time some of them just roaming around and barely moving (no exaggeration, the guy was just chilling around when the other one was running)

I don’t care if you forget to put sauce inside or some tissues but at least make it within 5, OMG okay 10 minutes but not 15-20 as it happened to me...

Intolerable behaviour in Mc Donalds in Ingolstadt/Nürnberger Straße 12. I ordered McPlants and they served Chicken Nuggets instead. (Ordered today at 20.00). Considering that I am a vegetarian and I can’t tolerate meat, I asked for at least a refund of my order.

They told me to ask the manager for that, and that lady’s behaviour was terrible. She told me there is absolutely nothing we can do except from giving you a new pack of Mcplant nuggets and that I should have detected colors of nuggets.

Didn’t know that I should make a full assesment of my food before eating something from McDonalds…

Never...

Until two weeks ago, it seemed much more mediocre because they were still using their old concept and interior design. But now, the interior is much more spacious. The number of tables has been reduced, the distance between them has increased, and both the interior and exterior have been renovated. It's become a standard McDonald's you'd find in a central location. The interior definitely looks much cleaner. The service is also much better (I can't figure out why). In short, the performance is as good as I'd expect from a McDonald's. But...