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Germany Rhineland-Palatinate Kaiserslauternburgerme Kaiserslautern

burgerme Kaiserslautern

Pfaffpl. 10, 67655 Kaiserslautern, Germany

3.8(210)$$$$

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Phone

+49 631 89000111

Website

burgerme.de

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Ruvon (Fox)Ruvon (Fox)

wir haben heute Essen bestellt im Wert von über 40 Euro und das kam dabei raus. Vorweg gibt es zu sagen das alles sehr gut geschmeckt hat besonders diese Box mit 3 x 5 Snacks. Die Burger waren zum Teil eine Entäuschung warum sehen sie ja an den Fotos der eine hatte 3 riesen Blätter Salat drauf die alle schwarz und Braun waren.. auf den anderen war kaum Salat und der der drauf war sah auch nich gut aus aber essbar...bei fast 9 Euro pro Burger ein wenig unnötig. Dip usw gab es gar nich dazu obwohl dabei stand 1 gratis. Die Lieferzeit war bei 20+ Minuten eigentlich sehr gut. Das Fleisch schmeckte soweit auch ganz gut obwohl es schon stark lauwarm war.Pommes und Nuggets waren super. (auch ohne Dip). Edit: Nach dieser Rezension hat sich der Geschäftsführer der Stelle KL bei mir gemeldet und versucht mir die Sache zu erklären. Er war unglaublich nett und hat sich sehr oft Entschuldigt. Er erwähnte auch das ich 2 Burger umsonst bekommen würde die er sogar vor mir machen würde wenn ich es den wünschen würde.Diese kundenorientierte kommunikation würde man sich gern von jedem wünschen.Dafür 100/5 Sternen vielen dank.

AshitaAshita

I ordered the finger box and fries, and I have to say the chicken fingers were the best in Ktown! The chicken fingers taste like fried boneless chicken wings which is amazing for the price. The amount in the finger box is good enough for 2 people. And the delivery was made in 15mins by a kind delivery person!!! Thank you! Looking forward to ordering next time 🙏

BatatubeBatatube

The food is and service is good. The only problem is that I used my online coupon which is 15€ discount on your first order, my order was 30€ and it said I only had to pay 15€ with the coupon, when the food arrived my sister got told she had to pay 30€, which she did because she didn't know I used a coupon, I lost the coupon and didn't actually get to use it.

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Featured dishes

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Absolute Cheese Burger

Pommes

Inkl. Ketchup oder mayo

Softdrink

Zzgl. Pfand

Pommes

Süßkartoffel-Pommes

Reviews of burgerme Kaiserslautern

3.8

(210)

3.0

I really wanted to love this place. The food itself is good but my orders (most recently, yesterday) have been either drenched in sauces even when I note for light sauce, the entire patty is missing or its completely the wrong sandwich. I tried reaching out by phone but I have never reached a person before, only an endless loop of an automated message. I did a report on the website but have not heard back and I was supposed to be compensated for another order that was messed up but never was since I could never reach the restaurant by phone to order in the first place. I really do like the food but so disappointed in how many mistakes I've seen with my order but also how their compensation works. The delivery is always timely though, the workers are incredibly kind...

1.0

Hey so i’ve been eating burgers from burger me for about 3 months now and they been pretty decent maybe a little pricier but it’s never been that big of issue the reason why it’s a one star is that they have terrible customer service and they won’t own up to any mistake. they messed up on my order so i’ve been on the phone with them and they just hang up on me whenever i explain the issue. i don’t mind ordering from them again if they don’t want to own up to anything but i think that other people should know before they decide to take a chance on them. you could get a better burger and better price for somewhere else. i hope this helps...

5.0

Great value and tasty burgers. Have been there twice so far and have to say their burgers are on point. Customer service is superb too. On my most recent visit I had ordered some burgers, drinks, and their chxn wings ( which are surprisingly good for a burger joint) and when I got home I realized that they messed up the order a little bit with the wings. They do speak English so I called them and let them know and they quickly apologized and said they will fix it. When I returned they ended up giving me more wings than I ordered and threw in a couple extra goodies to make up for it. They are...

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