Kullman's Kaiserslautern — Restaurant in Kaiserslautern

Zero stars!!! The worst experience I've had at any restaurant. I tried to give this place 3 chances and each time, they did a worst job than the last. The first time, my order was completely botched and so was my friends. The waitress was also so rude and got mad at me for asking for water instead of a shake or soda. The second time, I really wanted some fries and the one thing I ordered, got charged for but never received. Then when I brought it up, straight attitude from the waitress. The last time I went topped the cake. I was so hungry and my two friends wanted to get food from there. I was already scarred from the last two times attempting to eat here so I was skeptical. When we were seated, the hostess was immediately rude and sat us 3 way to the right, in the back by the bar/kitchen side. There was no one on that whole side of the restaurant and on the other side were a bunch of locals. Did she not want us sitting by them for some reason? Then, the waitress comes and instant attitude. She basically throws the menus on the table, I was about to ask for water but she couldn't be bothered to take the drinks right then. She walks off and we wait 10 mins for her to come back. One of my friends asked for something specific on the menu and she went to "go check" if they had it. Mind you, it was like 1200pm. That whole thing takes her another 15 mins. When she does come back, we ordered drinks and she then takes another 10 mins to bring them, and to top it off my cup was dirty. I was so upset and grossed out by both the timeliness and nasty water cup that I walked out. Everytime I had went, the hostesses were always so rude as well. Like the moment they heard one of my friends speaking English or attempting to ask for a table in the local language , it was an issue After that, anytime someone has brought up this restaurant I tell them never to go. I get one time being a waitress having a bad day, but every single experience there was terrible. Never EVER going...

I really wanted to like this place. It gives me diner nostalgia reminiscent of establishments I’ve eaten at in America and it definitely serves that vibe perfectly. The menu is easy to follow and looks amazing. The food, unfortunately though, is terrible. I ordered chili nachos as an appetizer. They come out looking amazing in a little cast iron skillet, pickled jalapeños, tortilla chips, and hearty looking chili topped with nacho cheese sauce. They also came out cold. The chili may have had meat in it but I can’t really say for certain because of all the red kidney beans. Funny enough they call it chili con carne but don’t follow a traditional recipe. I don’t think the recipe they use has cumin or chili powder in it so the chili was cold and gelatinous with a sweet tomato flavor. The tortilla chips were off putting because they were like a Dorito but without Dorito flavor more salty/sweet, not sure what the flavor was supposed to be, could have potentially been great had they been warm. I had a prime cheese burger come as the entree. It was a beautiful burger with a tasty brioche bun and fresh arugula, the toppings were delicious but the burger tasted like freezer burn and half was pink and cold. The menu says it was supposed to be served with coleslaw which didn’t make an appearance but there were homemade pickles that were well past their prime in freshness. Refrigerator pickles are great for a few days but I could tell they made these two weeks ago or more. Whoever owns this restaurant knows what an American diner is supposed to look like but has zero idea what American diner food is supposed to taste like. It was a huge disappointment and I highly recommend you go somewhere else for food. Maybe just get a beer. It was...

What a nice food we had...AT MY HOME because here we didnt get any for over one and a half hour! Very very DISSAPOINTING and rude. Me and my wife came here for the first time last night. We were seated fast but then the time travel kicked in. We were there at 19:00h. We waited 15 minutes for someone to come to us so we can order, after we ordered starter and two burgers with drinks we waited another 15 minutes for starter and drinks to arrive. We talked and didn't notice that it was now about an hour since we ordered burgers! Because they were still time traveling with the waiter probably. One waiter came to us and asked if everything is ok in which i respond that is not and that we are waiting still. He just said ok, turned around and left. We waited another 15 minutes because burgers were probably getting close to Earth and year 2025 now with time machine. The waiter that took our orders came to us, i told him what is happening. Burgers were orbiting around Earth now probably. He said that he will check and probably went back to time machine himself. We waited another 20 minutes and he returned! Good for him! But he said that we have to wait some more. No explanation or regret that the customer is waiting one hour and half for two burgers. We said that we are leaving, he still didn't show any sign of regret, just a simple Sorry. What would happened if we order something for 5-6 persons, I would get my retirement before the food probably. We would never come here again and be sure to tell our experience to people. At least a lot of people is looking at my food reviews here on google. And i had to joke a little in this review because the service there...