I was about to give a five star rating because of the fantastic location and the fantastic people running this boutique hotel. It is close to all the touristy stuff (restaurants, cafes, shops, rides, even a convenience store next door). It gives free parking (enter BEFORE reaching the hotel itself; its entrance is flanked by two large flags). The husband and wife are such lovely folks - the wife was running the reception and she gave us great advice on what to do. You can even buy your “ring tour” tickets here! Her husband was also very kind - he saw on our second evening that we didn’t have any more parking lot, he specially went back to get his car keys to move it out of the way, and then helped directed our parking! A nice breakfast awaits you in their little restaurant with tables pre-set for us already. ||As for the room, the air-conditioning is strong!! (The best air-con we have had in our two-week Europe tour in summer haha).||Now, I need to be objective and tell you why it’s four stars:|(1). there is no kettle in the room. I really, really, thought it is a basic amenity even for a three-star hotel…|(2). The one bottle of water was not refilled when the room was cleaned. Seriously, it isn’t that expensive, is it? …. Imagine if i had stayed for one night, and the next customer stayed in the same room for the next night, then there would be a total of two bottles being given out, yes?? Then why can’t i have two bottles for two nights’ stay… it baffles me. Then we tried to rationalize amongst ourselves and said perhaps its just tap water, what’s the big deal? PRECISELY THAT. If it’s just tap water, why can’t they just give us a nice new bottle of tap water……….||Anyways, if i happen to return to Rudesheim, I would like to stay here without a doubt. I’ll just remember to bring my portable kettle (I need my...
Read moreI was about to give a five star rating because of the fantastic location and the fantastic people running this boutique hotel. It is close to all the touristy stuff (restaurants, cafes, shops, rides, even a convenience store next door). It gives free parking (enter BEFORE reaching the hotel itself; its entrance is flanked by two large flags). The husband and wife are such lovely folks - the wife was running the reception and she gave us great advice on what to do. You can even buy your “ring tour” tickets here! Her husband was also very kind - he saw on our second evening that we didn’t have any more parking lot, he specially went back to get his car keys to move it out of the way, and then helped directed our parking! A nice breakfast awaits you in their little restaurant with tables pre-set for us already. ||As for the room, the air-conditioning is strong!! (The best air-con we have had in our two-week Europe tour in summer haha).||Now, I need to be objective and tell you why it’s four stars:|(1). there is no kettle in the room. I really, really, thought it is a basic amenity even for a three-star hotel…|(2). The one bottle of water was not refilled when the room was cleaned. Seriously, it isn’t that expensive, is it? …. Imagine if i had stayed for one night, and the next customer stayed in the same room for the next night, then there would be a total of two bottles being given out, yes?? Then why can’t i have two bottles for two nights’ stay… it baffles me. Then we tried to rationalize amongst ourselves and said perhaps its just tap water, what’s the big deal? PRECISELY THAT. If it’s just tap water, why can’t they just give us a nice new bottle of tap water……….||Anyways, if i happen to return to Rudesheim, I would like to stay here without a doubt. I’ll just remember to bring my portable kettle (I need my...
Read moreThe service was awful. No one was at the front desk when we checked in...as a matter of fact there was no front desk. No one shared with us about wifi or parking. We had to inquire on our own and no one spoke English, as we struggled with the language barrier, not only at this hotel, but all over the city of Freyburg. The bathroom had a smell of mold and mildew and thoroughly grossed both of us out! The bed was uncomfortable and the sheets, pillowcases and bed had stains. The pillows were flat and probably about 20 years old. We had to use our jackets as pillows. We tried to visit the restaurant for dinner and they would not serve us because it was 8:02 and they said they were closed at 8 & they had just seated two tables right before us. I cannot say enough bad things about this hotel and there is no redeeming qualities of this...
Read more