It's a very, very nice location and the architects did a great job. You are sitting on a small cliff under grapevines enjoying the sun set. The white furniture and the little details do the rest to make you feel in a very special place.
The food is unquestionable good. The quality of the sushi is really good, however a Japanese sushi chef would cringe (we ordered the chef's choice sashimi platter with additional sashimi and rolls: the Negi Toro was warm (lukewarm!), the Tako was sliced so thin that you could feel the texture anymore and wrapped in lemon slices so you only tasted lemon. The Maguro was of mediocre quality but the salmon was really good as was the wasabi (really good consistency - not too firm and not to watery so it dissolves quite nicely in the soy sauce). The menue is online (scan a bar code at the table); the desert menue is hard copy?
The service is mixed. The lady responsible for our food was great - friendly, fast and very accommodating. They lady responsible for the drinks the opposite. And when we asked for the cheque it took over 15 mins to get it.
There was a guy in a light blue suit standing around (manager?) doing nothing, just watching. No greeting guests, no advising waiters on fill ups or plate cleaning or lending a hand when it got really busy... Doesn't shed a good light on the place. As a leader you should be in charge and help out where need is while staying in top of the whole thing...
Great spot, good food, mixed service. In my opinion way overpriced as they don't deliver on the expectations they set (we paid EUR 180 - drinks not included - for two adults and a 2yr...
Read moreFood is amazing. Service was very nice besides the rush they seemed to have at some point. That was unprofessional, but the extremely nice and kind head waitress for our table was a hoot and made up for the rush the untrained/new waiters seemed to have and gave us the feeling of leisure back. On other occasion, when we were there for drinks only, we were told that it was OK to bring our kid. Our kid played with another two kids from another couple, we had met the couple there and took our drinks (the best negroni I ever had btw) with them. After 20 minutes some old geezer got up from his seat to loudly lecture us and the other couple about how this wasn't a kids playground to the applause of another group of five people over 70. I think it's unacceptable to let something like this happen in a "kids friendly" hotel/restaurant especially if the situation with the kid was clearly discussed with the host before entering. I fail to understand how the staff of this restaurant could have let this stand. As we had finished our first round of drinks anyways at that point, we and the other couple decide to leave without a fuzz (so we did not involve staff), but on a high level like this I would have hoped that the staff would not let such an embarrassing situation stand after we were specifically invited to have a drink with the kid being around. These few points took away the 5th...
Read moreThis restaurant is the biggest disappointment in Costa Navarino. Of all the restaurants in this gorgeous resort, this is the only one that truly disappointed us. Overpriced, with terrible service and not really Japanese cuisine on offer. We ordered several dishes and most were terrible. The sashimi platter for 48 euros should have been amazing but it was rather poor. The fish was not super fresh, it was badly cut and had zero flavour. The yakitori skewers were more like souvlaki with soy sauce added and the wasabi they used possibly the worst I've ever tried.
My wife wanted to pick from a selection of yakitori skewers, salad and tempura vegetables. I wanted to simply have sashimi and sushi rolls. The waitresses do not have a clue about the freedom of Japanese cuisine and waited for both of us to finish the tempura and the skewers. So I sat there waiting for my sushi rolls and sashimi for half an hour and the waitresses simply did not understand a thing. To top it all up, the rice they used for the rolls was either very poor quality sushi rice or not sushi rice at all. It had a strange texture and lacked rice wine vinegar.
Overall, if you love sushi just do not bother, there are plenty of other restaurants in the resorts that are 100 times better. The prices of Onuki are on par with those of Morimotto and Nobu in New York but the quality is below standard...
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