PUNDA COAST — Restaurant in Paros Municipality

Staff at the pool and beach lovely and helpful. The beds and options are fabulous and a great day of relaxing. But then the as we left had the worst experience. As it was felt pressured and judged at the overpriced horrid boutique when I was looking in my first trip to the WC, but then after purchasing something on my third trip, I regretted it on my way out. Do NOT BUT ANYTHING FROM THE ELLER BOUTIQUE! They overcharge and have another store which is cheaper. They are dishonest and untrustworthy and unprofessional! I had bought a towel for a HUGE premium 2 hours earlier, I showed my husband when we left the others and I asked if I could switch to a different colour, to one of her open samples that was on display. She refused and was sooo nasty! Telling me that I used it at the beach. She knew I purchased it less than two hours earlier and she had given me the hard sell the 3 times I walked past over the 5 hours so she knew that was a stretch. I told her that I hadn’t used it. Showed her my three beach towels and one huge Greek blanket and told her we hadn’t even gone to the beach, which was true. She accused me of lying!! I told her to ask the staff who could vouch for the €250 I spent at the pool without using her small overpriced towel. She was so rude. I explained that her sample was dirtier than my purchased one. She was not listening and nasty!!! She ruined my last impression of a wonderful day. Again, avoid the boutique...

I visited Punda Coast beach and restaurant, and I feel compelled to share my experience to inform others. Unfortunately, my visit was disappointing due to significant issues regarding menu availability. Many items I initially wished to order were unavailable, which left me feeling frustrated and confused. It was disconcerting to observe that other tables seemed to have access to a wider selection, raising questions about the restaurant's policies or even impartiality in treatment!

Additionally, my experience with the service was uncomfortable. The waiter requested payment without providing a receipt/invoice, which is concerning from a transparency standpoint. To add to this unease, I believe I was overcharged for my meal, totaling 66 euros for a pizza and a Greek salad; such pricing raises alarm about the establishment's value proposition, also he immediately put an option to add an extra service charge!

On a positive note, I would like to commend the beach attendant, who was notably polite and helpful. Unfortunately, this positive aspect was overshadowed by the issues I encountered with both the menu and billing practices. It is such a pity for a beautiful beach to have such customer service, I hope the management takes these concerns seriously to improve...

The waiters IGNORED our friend’s nut allergy after we found a used e-cigarette stick (terea) on our pizza.

We confronted multiple servers about the bud, each of whom just made a face and walked away. The pizza chef was then glaring at us AND SMOKING for the entirety of our meal.

We specifically told them we have a nut allergy, asking to remove the hazelnut praline from one of the desserts, which they acknowledged.

We were then served a calzone with Nutella, which we ate anyway assuming it’s plain chocolate. After realising it was Nutella we called the server over to confirm that there were no nuts. The waiter happily announced: “no nuts, just NUTELLA”. He then proceeded to argue that Nutella doesn’t contain hazelnuts or any other nuts. He also brought another waiter to back him up.

When settled, the waiter started giving us attitude about not wanting to pay for the nutty dessert and the cigarette pizza. He then proceeded to charge us for the more expensive pizza (which is the one that had the cigarette), as well as up charging us 10 euros per glass of orange juice, which was not specified on the menu!

The food is overpriced and the music is mid. If our friend has an allergic reaction we will be...