Starbucks Etele Plaza — Restaurant in Budapest

I don't know if it's a coincidence or not, but for some reason, when I go to Starbucks in Budapest, the same thing happens. The same thing happened today in Etele Plaza Starbucks. The employees didn't ask me for my name. Sometimes I drink inside a coffee shop and order in a cup, it’s ok. Then, you don't need a name, but when is the paper cup? Of course I can imagine that it can be difficult to understand the name of a foreigner, but maybe you can clarify or check by membership card? I have a Starbucks membership for the collection of stars. I write all this because as I remember the uniqueness of Starbucks as a brand was the fact that your name is written on the glass. Thar customer will feel personalized. I graduated a master degree in marketing and I perfectly understand what a brand is and I remember the story of my favorite Starbucks. This is not the first time in my experience here. I also looked around today to see if the names of other customers were written on the glasses or not, and yes, I saw that the names were written when my glass was not. I think this is pretty sad. Please do not be afraid of the names of foreign residents. They are not always...

I get it being a foreigner traveling overseas may have some miscommunication in between the locals and us. However, I do not think that my english is that bad as I have been speaking english as my main language for the whole of my life staying in Singapore. 😅

The staff was quite rude and made us repeat ourselves 5 times. The staff started to smile, giggle and talk amongst themselves in their local language when we repeated the 4th time. The guy who was taking our order looks proud of what he is doing (in our point of view).

How do you think you as a traveler who is visiting another country will feel if this happens to you ? Uncomfortable ? Any travelers who want to get breakfast can consider to go other stores to get equally amazing food, this kind of treatment shouldn’t have happened to you when your trying to see the beauty of the country. It does no good service to the other locals who are genuinely nice and accepting to foreigners.

I’ll post the side view pic to the guy who was taking our order later, in case anyone...

Good afternoon. I have visited this place before, as the coffee here is truly delicious. Today, I couldn’t sit on the terrace and noticed a young couple lying on the sofa with their feet on it. Since there were no drinks on their table, I asked an employee to address the situation and request that they leave the sofa. I was told that this was a “normal situation.”

It was very unpleasant to see the girl’s feet in shoes on a sofa where guests usually sit. I hope that next time similar situations will be handled appropriately, regardless of the fact that I am a foreigner. Thank you for...