Eldstó Art Cafe / Restaurant — Restaurant in undefined

The food was very good but the service was lacking. Perhaps it was just an off night for the staff, I don't know, but when we arrived, we waited for a staff member to ask for a table, only to be looked at and ignored. It would have been nice to have at least been acknowledged that they had noticed that we were there. Once seated, we were given just three glasses. No menus and no water carafe. (Another table was given a water carafe and no glasses but menus.) We waited a half hour and finally asked for water and menus and we were told to wait. Once we ordered, we waited another hour for our food. By this time we were starving and would have at least been appeased with a slice of bread or two to make up for the poor service. After the food arrived, we asked for ketchup, as there was none within eyesight. The waitress then acted as if we were completely stupid to have not noticed that there were packets of ketchup hidden in some pottery on a ledge a few feet behind us. Overall, the waitstaff seemed to be disorganized and unfriendly this night but the food was good, so we would give it one more try. Side note: very...

The place is generally nice, and every time I travel to Vik, I stop for at least a cup of coffee. During my recent visit, there were several staff members working, and most of them were friendly and welcoming. However, there was one waitress who exhibited rude behavior and lacked etiquette in the hospitality industry.

From the moment I entered and greeted her at the cashier, she seemed uninterested and didn't respond with any greetings, just asking, "Want a table or?"

When she brought our order, she didn't say anything and just left. On the other hand, there is another waitress with white hair who is incredibly nice. I overheard her greeting people warmly, asking about their orders, and ensuring they were satisfied. She even says, "Here you are, enjoy," which feels more welcoming.

Despite the overall pleasant atmosphere of the place, the negative experience with the one waitress really impacted my stay and made me feel unwelcome. I hope the management addresses this issue because I would hate to be deterred from...

I am not exaggerating when I say this place has the best fish and chips I have ever consumed.

We were exhausted, hungry, and worried we wouldn't find dinner before everything closed in Reykjavik. We stopped at Eldstó on a whim, and it ended up being one of the best meals of our entire trip.

We both ordered the Fish and Chips (pro-tip: it's not on the menu, you have to ask for it!), and we were floored. I’ve eaten a lot of fish and chips, and this was, without question, the cleanest and most tender fish I have ever put in my mouth. The fries were perfectly seasoned and you get a very generous amount.

We also warmed up with their two soups of the day (mushroom and carrot/bell pepper), which were just incredibly heartwarming and unlimited. (We love extra seasoning, so we added a pinch of the salt from the table, and they were perfect.)

We were so blown away that we drove back out of our way for a second time just to have it all again. It was...