Taj Mahal Restaurant — Restaurant in Agra

Disappointing Service at Taj Mahal Restaurant

Our visit to Taj Mahal Restaurant in Agra was far from the experience we had hoped for. After a long journey from Hyderabad, we were excited to enjoy a good meal, especially after seeing foreigners being served with what seemed like enthusiasm. Unfortunately, our experience was the complete opposite.

From the moment we sat down, the steward, Mr. D, seemed disinterested and unfriendly. We received only three menus for our group of five and, upon asking for recommendations, got an indifferent response. When we inquired about a vegetarian meal, his explanation was vague and unhelpful, leaving us no choice but to settle for a veg pulao.

The food took 15 minutes to arrive, which was reasonable, but the real issue started when we expected basic service. When we requested that our food be served, Mr. D responded with a shocking statement—food would only be served upon customer request, implying that we should have explicitly asked beforehand. Meanwhile, we noticed that foreign customers were being served with smiles and enthusiasm.

The clear difference in treatment was disappointing and unacceptable. A restaurant that prides itself on hospitality should treat every customer with equal respect, regardless of their appearance or background. This experience left us with a sour taste, not because of the food but because of the service.

Moral of the day: The staff decides who gets to experience hospitality at Taj...

During my recent visit to Taj Mahal Restaurant in Agra, I had the pleasure of savoring some truly exceptional Mughlai dishes.The Shah Jahan Biryani was the highlight of the meal—rich, aromatic, and perfectly spiced with tender meat that melted in my mouth. It was an outstanding representation of Mughlai cuisine.The Butter Chicken was equally impressive. The creamy, buttery gravy with well-cooked chicken was flavorful and indulgent, making it a classic choice that didn’t disappoint.To start, the Chicken Salt and Pepper was a delightful appetizer. Crispy on the outside and tender inside, with just the right amount of seasoning, it set a great tone for the rest of the meal.Overall, Taj Mahal Restaurant delivered an unforgettable Mughlai dining experience, and I highly recommend it to anyone visiting Agra. The service provided by Dinesh Bhaiya was excellent—his attentiveness and promptness made the dining experience even more enjoyable. He ensured that every detail was taken care of, contributing significantly to the overall satisfaction...

During our recent visit to Agra from London, we had the pleasure of dining at the Taj Mahal Restaurant, and it was a wonderful experience! The food was delicious, freshly prepared, and full of authentic Indian flavors. Every dish we ordered was well-balanced and beautifully presented. Whether you're a fan of rich curries or lighter vegetarian options, there’s something for everyone on the menu. What really stood out was the excellent service. The staff were incredibly friendly, attentive, and made us feel very welcome from the moment we walked in. They were happy to offer recommendations and ensured we had everything we needed throughout our meal. If you’re in Agra and looking for a reliable spot to enjoy great Indian food with warm hospitality, we highly recommend visiting Taj Mahal Restaurant. It was a memorable part...