Hotel Maa Nethi Vindu — Restaurant in Andhra Pradesh

Dear Nethi Vindu Management,

I recently had an unfortunate experience at your restaurant that has prompted me to provide some feedback regarding the quality of food and customer service.

On the evening of September 6th, 2023, I purchased an aloo fry (Parcel) from your restaurant. Prior to making the purchase, I took the precaution of inquiring whether the curry had been freshly cooked that evening. Additionally, I informed the staff member that my child would be consuming the food. To my dismay, the staff member assured me that everything was in order.

Regrettably, upon consumption, it became evident that the food I had purchased was stale. This situation is deeply concerning, as serving stale food not only compromises customer satisfaction but also poses significant risks to the health and well-being of your patrons.

I understand that the cost of the item in question was relatively low (60 Rs INR), but it is essential to emphasize that this is not an isolated incident. Similar issues have occurred on a previous occasion, which compels me to provide this feedback in the hope that you will take immediate corrective action.

I believe that every customer should be able to enjoy a safe and pleasant dining experience at your restaurant. As a loyal patron who has visited your establishment, I sincerely urge you to take this feedback seriously and implement measures to ensure the quality and freshness of the food you serve. By doing so, you can not only retain your customer base but also enhance your reputation.

Please look into what's...

Located at Ram Nagar area pretty near the busy T-junction colloquially known as ‘seven hills circle’ this restaurant attracts ample crowd everyday for their strategic location and good word-of-mouth reviews. There is parking space for either one four wheeler or 4-5 two wheelers. Seating arrangement is pretty basic and ambience is below par. Few staffs are good, but same can not be said for most of them. Somehow the overall standard of cleanliness and hygiene also may bother you, considering the huge attention this restaurant gets whenever anyone is looking for good South Indian cuisine serving restaurant in Vizag. We had south indian veg meals. Meal contains rice, biryani, chips, bhajjis, pappu, two types of curries, curd, sweet, ice cream, sambar, rasam and accompaniments like chutneys and podi. Preparations were just average, the table service was lukewarm and half-hearted but the meals cost us rs 200 per person which as per my opinion is absolutely unsubstantiated. The whole dine-in experience was so bad that it kind of felt that the restaurant has taken customers for granted after attaining hype and publicity. Overall verdict- not at all recommended. Will strongly suggest to rather navigate towards Dwarka nagar 5th lane to experience the divinity of south...

I recently moved to vizag I must say it's a good place to have food,but the staff need to be educated Always women speak to themselves and give very little time to the customers. I visited this place at least 15 times. I noticed customers from different states come and order something and they bring something a lot of miscommunication. I once was waiting for my parcel,and that day it took almost 35min to get my parcel meanwhile I was observing all the people and the way the staff responded.on that day one family from North very excited to have South Indian food came in and ordered a Epic list while ordering their faces were very happy they got what they ordered,but since I know Telugu and Hindi languages I could notice the staff making fun of them in Telugu language. I really felt sad for what I noticed. Nethi vindhu should also be called neethi vindhu,but not Neechapu choopu vindhu. The best part is the old lady sitting next to the cash counter her presence makes me happy she reminds me of my Grandmother God may give you good...