Pizza Hut | Madhurwada Vizag — Restaurant in Andhra Pradesh

They don't care about vegetarian customers....they don't maintain any protocols to prevent mixeup with meat.... They use they same hands for meat topping as well as the vegetables....there are no serving spoons atleast for veg and non veg toppings separately....this is just the story which I have seen...God knows what they do behind the scene... Though I love pizza but I had to quit buying pizza 🍕 from these bigger brands like Domino's, Pizza Hut and all.... I don't claim that all the branches do the same but I have seen this branch with my naked eyes. I don't even eat form any random restaurant which has nonveg menu.... I prefer only trusted restaurants but never thought brands like Domino's and Pizza Hut are not trustworthy.....thank you for letting me to put forward...

I had a disappointing dining experience here. The outlet was not well-maintained, and it took multiple requests for our table to be cleaned. The staff seemed unfamiliar with Swiggy Dine-in as a payment option, indicating a lack of training on the services and partnerships Pizza Hut offers.

To make matters worse, there was no cutlery available on the table, and we had to repeatedly request it. The cheesy dip I ordered was close to its expiration date—manufactured in August and set to expire in just 10 days, on November 16th.

Additionally, the restroom was not clean, raising serious concerns about the overall hygiene and cleanliness of the establishment.

Overall, this experience left much to be desired in terms of both service and...

Honestly, this has been the worst service I’ve ever experienced. I placed an order via Swiggy an hour ago, and when the delivery agent arrived, he called to tell me that the restaurant hadn’t even started preparing my food. I called them to ask what was going on, and the response was just full of excuses and zero professionalism. I’ve never dealt with such neglect. I’ve been waiting for over an hour, and instead of apologizing or trying to fix the situation, the staff was rude and dismissive. If the owner has any respect for their business, they need to step in and fix this. This kind of service is completely unacceptable, and I will be sharing my experience everywhere. I expect a call from the owner to apologize for this...