Ganesh Food Joint — Restaurant in Bengaluru

I asked for 2 butter masala dosa and waited for like 15 mins for the parcel when I got the parcel and checked at home it was a normal oil dosa. I have had butter masala dosa before from the same hotel in Jaymahal. So I rushed back for the second time informed the person the same that it's normal dosa not butter masala but he did not listen to me at all insted making another one and giving it to me he just said that he will add some butter on it. That is not what I had asked for. Especially in the Lockdown you can monitor the person making the dosa inside.

They are not customer friendly at all. Therefore I suggest not to buy anything like these from this hotel insted buy only Idly or wada not more than that.

Me being a regular customer they are not ready to listen and teaching me the difference between the food that I eat so these hotel is not recommended

These is for the staff and people at the hotel please listen to the customer as to what he has to say not teach him the difference between the food that I had ordered. I know as to what I had ordered and you don't have to teach me coz I know the taste very well

Total waste of money waste of time in lockdown and I get to hear these from the hotel staff

Total not recommended it has happened toe and it can happen to you as well tomorrow. Please understand it's you hard earned money which is been wasted. Waste of travel waste of petrol total...

I know this place for 5 years

Few things you may not know

Facts

Starting from parking: you can find parking for two wheelers on weekdays if there is no zig zag parking in peek hours and in weekends can't find parking. if you are parking, put it on center stand. If it's on side stand there will be another vehicle sleeping on you bike.

Food is good if eating there and good luck in parking yourself to any seats. Difficult on weekends.

Stafs are like 👍 👌.

Takeaways you won't get alternative options like for poori you get sagu no aloo palya on weekends (reason unknown). So basically you get what they serve. No proper food management. Explaining at take counter is Difficult you say 1000 words and they say hmmm then you get what you get as per his mood. Wait who paid ? For what ?. You are treated with guilty feeling. You pay take the receipt and wait and jailer will give what Ever in on receipt and then you take and walk away no questions asked.

Key points No parking on weekends No options on alternative strict menu No suggestions No extras No carry bags (extra cost for bag and has be purchased at billing counter) No cleaning: the packag if you carrying a bag, also carry something to clean the packaging then put it in bag No communication:

Finally they think your are burden and it's difficult for them to serve you.

Let...

Absolutely the worst restaurant experience I have ever had on Zomato. Ganesh Food Joint not only delivered half of my order, but the little food that did come was of pathetic quality, unhygienic and totally unfit to eat. Out of frustration, I went directly to the restaurant to meet the so-called owner, Sathish. Instead of addressing the concern, he behaved in an arrogant and unprofessional manner, shamelessly blaming me first and then shifting the blame onto Zomato itself.

This place shows zero accountability, zero quality, and zero respect for customers. The kitchen and management both reflect a careless and irresponsible attitude. Such negligence cannot be tolerated, and a formal complaint is being registered by me with the food authorities for their pathetic service and questionable hygiene standards.

To make it very clear who is responsible for this shameful behavior, I am uploading the photo of the owner himself. People deserve to know the kind of management behind this so-called food joint.

Zomato must take strict measures and proper checks before onboarding restaurants, especially those of this kind, to protect customers from such disastrous experiences.

Strong advice to all: stay away from this place if you value your money, your health,...