Popeyes - Famous Louisiana Chicken — Restaurant in Bengaluru

Visited this new outlet for weekend lunch with my wife. The property has bright and colourful ambience, coupled with spacious and multiple seating options.

I tried "Chicken Meal":

1. POPEYES SIGNATURE SPICY CHICKEN SANDWICH: Spicy chicken fillet marinated in bold Cajun flavours, served with pickled cucumbers & mayo between brioche buns. Brioche Buns are a soft, lightly sweet, rich bread made with an enriched dough, with ingredients such as butter, eggs and milk, which gives it that soft texture and amazing taste.

2. CAJUN CHICKEN POPCORN: Jumbo-sized, crunchy, Chicken Popcorn with Cajun flavours that explode in your mouth!

-- [You might wonder what is 'Cajun'?] - Well, it’s a rustic seasoning blend that hails from Louisiana, the home of delicious Cajun cuisine. Everyone tends to have their own spin on it, but in general, it’s a spicy blend featuring lots of paprika, garlic powder, pepper and oregano.

Had come all the way from jp Nagar to this place on a vintage car which had an broken window which i came to fix near this restaurant place. Unfortunately as my mechanic was not available i and my frnd had decided to have our lunch at popeyes ( which was pre planned anyways previously) when came to park our car the security dint even bothered to come to us and was reluctant to come out from his chair from underground and was literally shoving us away saying no parking inside .. he then called few employees from popoyes who were there in underground like 5 ppl... I explained the scenario where it was raining and untill v have lunch at the store n head back v needed parking underground as it was raining and car dint have an window and the employees were soo rude that there was saying no parking inside and it was full.. there was not even a single customer inside the restaurant and also the employee says that they only don't have parking inside irrespective of me seeing the whole parking was empty ( least 4 cars could fit in) they spoilt our lunch mood rather they were not interested n was asking us to do a take away rather than a dine in... Like seriously popeyes ?!? R u not interested to least know what's customers choice 0/10 rating for the worst experience ever !!!! KORMANGALA BRANCH IS FAAAARRRR FAAAARRRR BETTER...

This was my 1st Dine-in experience at this outlet, though 3 months back I had an excellent experience with Popeyes online delivery. Here are my reasons:

Staff- Though they went about their job in a very professional matter of fact way, they seemed disinterested. CHEERFULNESS & readiness during customer interaction is lacking.

Cleanliness & ambience- Ultra clean restrooms & sitting arrangement with adequate pleasant lighting.

Cost- High or at par with KFC.

Food quality: Utterly DISAPPOINTED!! Popeye's Signature chicken was stale (merely frying in oil & serving hot is NOT FRESHNESS). Burger was pretty ordinary except the cutlet, didn't'see lettuce/cabbage/onion/tomato or any other hints implying it as a Veg burger!! Stark contrast to the quality of food (same order) I received for my online order 3 months back (rated 5* back then).

It was on my son's insistence, prompted by tasty last order (think I reviewed it as worthy competitor to KFC) I went to this outlet.

Stale meat is the last thing you expect, especially when you read about the recent issues of food poisoning due to stale meat consumption in the neighbouring state of Kerala.

Verdict: Though excellent ambience & ultra clean outlet, Not worth the money spent!

Food safety/health can't be compromised for a slick & A/c...