I had a disappointing experience recently at CCD. A couple of days ago, my fiancé and I visited the outlet and had a wonderful time, which led us to return yesterday. Unfortunately, the experience was far from satisfactory. The staff at the counter insisted that we download the CCD app to place an order. Upon doing so, I discovered the app served no practical purpose, as food orders were still taken at the counter.
When I asked for clarification, I was informed that they would not accept orders without the app, which felt unnecessary and inconvenient. My intention was simply to enjoy quality time with my family, but this mandatory app requirement disrupted the experience and wasted a significant amount of time. Frustrated, I decided to leave the venue after complying with the condition, only to delete the app shortly afterward.
This approach felt counterproductive and detracted from what could have been a pleasant visit. Such policies may contribute to the challenges CCD is facing in...
Read moreCafe Coffee Day is a reliably comfortable and convenient stop for a quick break or a casual meeting. The atmosphere is always inviting, with soft lighting and cozy seating perfect for long conversations or a study session. I always go for the classic Cappuccino—it’s consistently well-balanced and served piping hot.
Their light snacks, especially the Samosa Sandwich, pair perfectly with the coffee and make for a great bite. While it might not have the unique flair of a local artisan shop, CCD provides a familiar, welcoming environment and dependable service across all its locations. It’s my go-to for coffee that hits the spot...
Read moreI visited CCD today and had high expectations. I knew the prices were steep, but I was still looking forward to the experience. While the Belgium chocolate shake was good, the quality of the cheesey mozzarella garlic bread and tandoori chicken double decker sandwich was disappointing. The cheesey mozzarella garlic bread, in particular, was the worst I’ve had compared to other cafes. For the price they charge, they should at least provide better quality and quantity of food. People may enjoy hanging out there with friends, but I won’t be...
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