I had a very disappointing experience with this restaurant. I ordered Paneer Do Pyaaza for takeaway and specifically requested "no spice" due to dietary preferences. After waiting patiently, I received the parcel and went home—only to find that the dish inside was completely different from what I ordered, and it was very spicy.
That’s not even the worst part. I tried to contact the restaurant immediately, but there was no phone number on the bill, and no contact details were available on Google Maps or any platform. I searched everywhere just to inform them about the issue or request a replacement, but couldn’t reach anyone.
Mistakes can happen, but there should be a way to contact the restaurant to report them. This lack of basic customer support is unacceptable.
My suggestions to the restaurant:
Double-check takeaway orders before handing them to customers.
Print a contact number on the bill.
Update your Google business listing with accurate contact information.
Take customer instructions (like “no...
Read moreThe Prince Restaurant in Sasaram is a popular dining spot known for its variety of dishes and comfortable ambiance. It offers a wide range of Indian, Chinese, and Continental cuisines, with a focus on North Indian specialties. The food is generally flavorful and well-prepared, with generous portions. The service is prompt, though it can get crowded during peak hours, leading to occasional delays. The restaurant’s clean environment and friendly staff make it a pleasant place for family outings or casual dining. However, it may lack the sophistication of higher-end restaurants. Overall, it’s a reliable choice for a...
Read moreOne of the old and best restaurant in sasaram, anyone come with friend and family to enjoy food. This restaurant food is make very tasty and delicious food and cheap and best food available and most famous dish chicken i love it. and two big kebin is available and fully A/C and good service. Staff and worker is good serve and behavior is good and well discipline. I hop do you understand why are rating 5 star.. namaste namaste......
Read more