Dear owner or whosoever Senior authority read this Feedback on Poor Quality Food and Delivery Service from Domino’s Pizza Sector 40 CHD
I am writing to share my disappointment regarding my recent experience with Domino’s Pizza, both in terms of the food quality and the delivery service. As a loyal customer, I’ve come to expect a certain standard from Domino’s, but this experience has fallen far below those expectations.
Food Quality The pizza I received was of noticeably poor quality. The crust was hard and overcooked, making it difficult to eat, and the toppings seemed sparse and unevenly spread. Furthermore, the pizza arrived lukewarm at best, which significantly affected the flavor and texture. It did not taste fresh, and it felt like it had been sitting out for a while before being delivered.
I am writing to express my disappointment with the behavior of your delivery person during my recent order. Unfortunately, the delivery experience was overshadowed by the delivery person’s rude and arrogant demeanor, which left a negative impression on me.
When the delivery person arrived, they were dismissive and unprofessional in their tone. They made no effort to be courteous, and their attitude seemed confrontational rather than service-oriented. When I tried to confirm some details about the delivery, they responded rudely and appeared irritated by basic questions.
As a customer, I expect a respectful and friendly interaction, especially since delivery is a critical touchpoint in the overall service experience. This behavior was unexpected and disappointing, and it has made me reconsider my future orders.
Please address this matter with your team to ensure that all delivery personnel are trained in professionalism and courtesy. I hope to see an improvement in future interactions.
Thank you for your attention...
Read moreAbsolutely Disgusting & Unacceptable Experience – Never Ordering Again!
We ordered 4 pizzas today and what we received is beyond disappointing – it’s a shameful insult to customers. Just look at the pictures – undercooked, stale base, burnt edges, poor quality cheese, and soggy onions dumped without care. The pizzas were cold, greasy, and looked like they were thrown together by someone who has zero respect for food or hygiene.
This is not just bad taste – this is a health hazard. Such low-quality, unhygienic food can cause food poisoning. We trusted this brand for a family meal, and you completely ruined our family’s mood and evening.
Charging full price for this garbage is nothing but daylight robbery. If you can’t serve fresh, hygienic, and properly made pizzas, you shouldn’t be in the food business at all.
Shame on you for such pathetic service and horrible quality. This was our last order – and I’ll make sure to warn everyone I know to...
Read moreDon't order from "DOMINOS SECTOR 40 C " ,it was really disappointing experience. I order one golden corn, onion and lunch meal with also had a golden corn pizza. Both the corn pizza were really bad, there were heavy cheese topping & corns quantity was very less. When i did the complaint the girl ''YAMUNA" said pizza mania mai aisa hi hota hai , our mistake was that we didn't click the picture when order came, kids were so hungry that we forgot to click picture. Further i spoke to the shift manager"PRIYA" she also told you don't have picture how can i do checking. These people only give excuses rather accepting their faults. They keep the landline number on hold when i called up. I will suggest people instead of ordering from them you can order from pizza hut which is in the same lane. Very pathetic behaviour of staff. Quality of food is zero. Customer...
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