Disappointing Delivery & Unresolved Payment "I recently placed an order with KFC and made a prepaid payment. I waited a full 3 hours for delivery, and when it still hadn't arrived, I tried to contact the store with no response. To make matters worse, my prepaid payment has not been settled, leaving me in a state of uncertainty. This experience was incredibly frustrating and demonstrates a serious lack of customer service and operational efficiency. I urge KFC to investigate this issue and rectify the situation promptly. I will not be recommending this outlet to anyone and will be seeking alternative options in the future." Key additions: Prepaid payment issue: Clearly states that the payment was made in advance and remains unsettled. Increased frustration: Highlights the added stress and inconvenience caused by the unresolved payment. Call to action: Urges KFC to address the issue and improve their service.
This experience was extremely frustrating and left me with a negative impression of this particular KFC outlet.
I WON'T BE RECOMMENDING...
Read moreLocated at the second floor of Ambuja Mall this outlet is actually quite nice. The only problem is when you order food online through Zomato from here the food quality is very bad. I have also complained online regarding the issue but there is no resolution. It’s okay if you can come here or pick up order. Second problem is if you order online from KFC the food delivery takes almost an hour and they say they don’t have riders. When ordering through Zomato they put very bad quality peri peri chicken strips. I ordered 10 pieces the box was half filled with dried hard pieces check in photos...
Read moreThe employees there are the worst i’ve ever seen in any restaurant. They do not have anything prepared whatsoever and at whatever time. They are trained to talk rudely to customers all the time. Once we saw one of the employee taking up a chicken popcorn from the floor and putting it inside the popcorn tray. Today i went there and asked for a burger they said no burgers are available then i asked for rice bowl they said no rice bowl is available . Its a bow down to kfc and whatever reviews are on google are fake by their...
Read more