Hashtag Bakery — Restaurant in Dadri

We had placed an order with them for a very special occasion, and expected nothing short of what they had promised. We specifically chose one of the sample cake designs they had previously created — no modifications, no complications — just a direct replication. And yet, they completely messed up the order.

The flavour was not what we asked for, and the design looked like it was done by an amateur — far from the elegant, professional look they had showcased. For a cake that cost over ₹4,000, what we received was disappointing and embarrassing, especially after all their tall claims about "premium quality".

When I reached out to them with a photo of the disaster, their response was to simply disappear. No follow-up, no apology, no ownership. They’ve ignored every call and message since — clearly trying to avoid accountability.

And if you're wondering about the taste — it was as bad as the design. Completely ruined the vibe of our celebration. Please, don’t risk your special moments with this vendor.

I'm also in the process of reporting their business to consumer grievance platforms like:

National Consumer Helpline FSSAI (if they're operating as a food business without proper licenses)

If you’ve had a similar experience, I recommend doing the same. Vendors like these need to be held...

Both the cake and service are terrible. The cake quality was extremely poor—neither was it tasty nor fresh. The customer service is awful; they don’t answer calls after taking payment. Delivery was delayed, and when I tried to complain, there was no response. They only seem to care about making money, with no concern for customer satisfaction. If you don’t want to ruin your special occasion, do not order from here. This place is completely unreliable and not...

STALE CAKE.. The cake was so dry it fell apart while cutting it. The cake and the frosting tasted days old. NEVER AGAIN! Cakes are supposed to be fresh, people order for an occasion but the shop is sending old and stale cakes which is in the stock for long. Pathetic taste and worst experience. How can the shop even send such old cake, not even human stuff to do such thing.

Thanks for spoiling someone’s...