BTW — Restaurant in Delhi

The quality of Stuff at BTW has deteriorated very badly. I alongwith my wife visited this outlet in Sector 3, Rohini ( near M2K) on 4th February , 2021 and ordered for 3 items i.e. Paani Poori, Aalu Tikki and Dahi Bhalla. i) The Puri made of Atta is so thin that it can't hold Paani in it. It breaks immediately. Out of 6 pcs we got for Rs. 58/- , 4 got broken while pouring the liquid ( Masala Paani) in it. Even the Masala Paani appeared to be adulterated by adding more water and was literally tasteless. I complained to the staff about it but they did not bother to care at all. I asked for the Manager but it seems that he has also been trained to be thick skinned and did not provide any resolution to my complaint. He just gave me a feedback form to fill which i believe must have been destroyed. ii) Aalu Tikki- Here too, the taste is not same like what it used to be few years ago. iii) We consumed Dahi Bhalla at home and realised that the consistency of Dahi was quite thin. It used to be quite thick earlier. Probably they have started mixing water in it.

In nut shell it was a sheer wastage of money. The original owner has encashed the Brand value by selling it to franchises who feel that they can sell any stuff based on credibility earned in past. Another reason for poor quality is that they have introduced atleast 25 more items so now they are no more specialists of Aalu Tikki and Dahi Bhalla, the products BTW was famous for. Its not at all worth spending the amount they charge which is at par with Haldiram but the quality is not even 60%. Have given One Star rating as you can't give them less than that but but this outlet does not even...

"Worst place" I ordered food from this restaurant . The food was really smelly, and the patato from samosa was glued and fully spoiled . We tried to contact them one we did too but he really said that any order from your area is not gone from here today after one good hour of trying we found thier manager no. He was the only person helpfull he told us that the no. We called was right and the person who said us that no order has gone from here was lying. It was not just of the food but guest who waited for a good 1 hour and after the long waiting too the food was like this our child was almost going to eat the food but we saw the food and stopped him .

"Cant do this...

The history of BTW popularly known as "BittooTikkiWala" is very interesting and inspiring. In his early days at a small town of Ayodhya, Sh S R Yadav was respected as a ‘tutor’ who used to give tuitions to poor students and popularly addressed as Masterji. As the turn of events, his mentors, well-wishers advised him to start something on his own and prove his mettle rather than depend on someone for his living. Having no business acumen, but only faith & confidence in himself, he set on a glorious journey. The concept and thought of doing own business took shape in the form of crispy Tikki and other ready to eat...