Domino's Pizza | Mayur Vihar, New Delhi — Restaurant in Delhi

As of late, almost all my orders have been late. And by a big margin, not 5-10 mins. I just don’t bother to call and get something against the 30-min guarantee, thinking it’d not be a regular affair, but they have made it into a habit of bringing orders super late. Would rate in minus if I could. Update as of 11 August 2024: I didn’t pick up the delivery person’s call for 5 mins so he talked very rudely when I finally picked up. Even after apologising to him multiple times, he continued to be rude over every subsequent call and interaction. Very unprofessional behaviour. I have received my order late multiple times but never talked to the delivery people like this. The one time we made the person wait for 5 mins, he acts absolutely savage and rude, just like an uncivilised person. Please teach them basic manners and courtesy, they can’t talk to a customer like that when the customer has apologised profusely for a genuine mistake. Also, we were given a leaking coke can with a previous order and the store manager Gaurav promised a free can with the next order as long as we called the store after placing the order, but when we called the store nobody picked up and after a while their phone just had a dead beep. Very...

Domino's Pizza, a global leader in pizza delivery, receives mixed reviews from customers and critics. On Yelp, it holds an average rating of 2.2 out of 5, based on over 141,000 reviews, indicating general dissatisfaction among patrons.

Specific menu items have garnered varied feedback. For instance, the New York Style Pizza has been critiqued for lacking authentic flavor and texture, with some customers describing it as bland and not meeting expectations.

In contrast, certain customized pizzas have gained popularity. A viral "TikTok pizza," featuring a pan crust, extra garlic Parmesan sauce, additional cheese, Philly cheesesteak, and bacon, has been well-received, with reviewers rating it around 8 out of 10.

Customer service experiences also vary. Some patrons praise Domino's for prompt delivery and polite staff, while others report issues with order accuracy and food quality.

Overall, while Domino's offers a diverse menu and widespread availability, customer opinions on its food quality and...

I wish I could have had an option to rate you below 1 star. Today I ordered from dominos mayur vihar branch from zomato app.. and then after alot of wait time it showed out for delivery status.. I made the payment online.. Then after 40 mins I received a call from dominos mayur vihar branch mentioning that your area doent comes under our area of delivery( though I am residing in Mayur Vihar Phase 1 only). He said that he is cancelling the order. But on zomato it is showing that my order is delivered. The person with whom I was talking mentioned his name(when I said I am writing a complaint) as Prem Narayan Tripathi and the store manager's name as Aditya Bansal. I dont know if the name mentioned was right or wrong. If this was the matter they could have made a call earlier but they thought of making a call 40 minutes after I made the order. Worst service ever. Never ever going to order anything from...