I visited 'The Belgian Waffles Co' today and had a disappointing experience. While the staff wore gloves, they still handled the food in unsanitary conditions. My waffle was placed on a dirty stove with crumbs from previous waffles and other ingredients. The service was also very slow - I received my ice cream long after finishing most of my waffle. Despite there being few customers, the service was not attentive or efficient. The overall experience was so poor that I would rate it below a 1 out of 5. It is unacceptable to neglect hygiene and customer service to...
Read moreStaff and service great. Waffles are pretty good too. Taking points away because - They have fixed assorted waffle combos - really short sighted since you can’t combine what you want and are forced to order more even if you don’t need it. Take away experience is very poor - don’t give any take away box just the bunch of waffles.
Overall good, worth having once a in 6 months / a year! Ps: lots of the 5 star reviews seem dubious since they all say the same thing. Surprised google doesn’t...
Read moreHorrible. Ordered yesterday night mini waffles. Hardly any filling only the top had inside nothing (all the choc type…while the berry ones they filled it fine). Very frustrated and angry. It’s like u paid for empty waffles. Guess it depends on who makes it cause I’ve had amazing ones from other outlets. The guys who made it should be fired. Ordered yesterday 5/3/24 at...
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