We went to a kid's birthday party. Ac was not working at all. Requested staff serving us atleast 10 times to switch on ac, his answer was always it's coz of the grill. Finally we didn't have much snacks and told him to remove grill, still it was very hot and humid in the back side where our whole group was given seating. Then I requested the manager atleast 50 times to check the ac, he had that shameless smile all the time and said it's working, then I confronted him that the ac control is showing temperature as 27 degree. He still kept smiling shamelessly. Then requested that shameless manager to change the table which he plainly refused.
All snacks served on gril tasted same as they were dipped in same marinated, fish was smelly and bland.
Malai tikka was good except that all snacks were pathetic.
Table service was very poor. There were much people in restuarant when we arrived . Even then we were served just few snacks and not the vegetarian ones like cajuan potato and crispy corn.
Finally when the shameless manager refused to switch on the ac and even change our table and as such all the kids were sweating and getting cranky our group decided to have the main course standing with our kids near the buffet where the air conditioning was working just perfect. The airconditioner was working best where the buffet was placed so the entire buffet was cold. Requested the guy wearing grey suit and having moustache to replenish the cold food, he replied very rudely that the dish has been replaced few mins back and this is what is to be eaten i requested him to send hot food on table but he said buffet means self service. Mutton was all off the bones and only bones could be seen in the dish. Seemed boiled and dumped in gravy. Butter chicken was not butter chicken at all it was so spicy didn't seem like butter chicken at all was some different dish altogether. All the food in buffet was cold. At first we were served cold rubbery naans on table but later on when this staff nonsense reached to saturation point the staff was reprimanded and he immediately brought hot lacha paratha.
Everything was so down market, be it service, staff behaviour or food. Salad bowls were empty, deserts were tasteless , 4 types of kulfi no flavour or test without adding additional syrups on it.
Prices here are big but the food quality service everything I think will be better in a roadside dhaba where u spend about a 1000 rupees, whereas here despite paying an exorbitant bill in thousands staff is shameless and deaf, food quality is substandard and taste is pathetic.
Finally I realised that this brand barbeque nation has become so big that now it doesn't care about customer's sentiments and it's more money oriented than being customer centric...
Never ever visiting...
Read moreMy visit to Barbaque Nation in South Ex was nothing short of exceptional, thanks to the impeccable service and delightful cuisine offered by Sanjay Ji, Anand Ji, and Manager Sahab Ritik. From the moment we stepped in, we were warmly welcomed by Sanjay Ji, whose courteous demeanor set the tone for the evening.
The ambiance was inviting with its tasteful decor and comfortable seating arrangements, creating a relaxed atmosphere perfect for enjoying a meal with friends. Anand Ji's expert recommendations on the menu were spot on, guiding us through their diverse selection of dishes which beautifully showcased the flavors of the region.
Manager Sahab Ritik ensured that every aspect of our dining experience was seamless, from promptly attending to our requests to ensuring that all our preferences were met. His attention to detail and passion for hospitality were truly commendable.
As for the food itself, each dish was a masterpiece. From the flavorful kebabs to the aromatic biryanis, every bite was a culinary delight that left us craving for more. The presentation was also top-notch, highlighting the chef's expertise and commitment to quality.
Overall, Barbary’s Nation exceeded my expectations in every way possible. The combination of warm hospitality from Sanjay Ji, Anand Ji's culinary expertise, and Manager Sahab Ritik's dedication to customer satisfaction made it an unforgettable dining experience. Whether you're a local or just passing through, Barbary’s Nation in South Ex is a must-visit destination for anyone who appreciates fine...
Read moreReview: Barbeque Nation, South Ex
I recently visited Barbeque Nation and had an incredible dining experience, thanks to both the delectable food and the exceptional service provided by Shivam.
Food: The spread at Barbeque Nation is truly a feast for the senses. The variety of starters, from succulent grilled prawns to flavorful paneer tikka, was impressive. Each item was perfectly marinated and grilled to perfection right at our table. The main course buffet had a wide range of dishes catering to various tastes, including North Indian, Chinese, and Continental options. The desserts were equally enticing, with a delightful assortment of sweets and treats to round off the meal.
Service: Shivam's service was outstanding from start to finish. He was attentive without being intrusive, ensuring that our plates were always full and our drinks refreshed. Shivam's knowledge of the menu and recommendations greatly enhanced our dining experience. His friendly demeanor and prompt service made us feel welcomed and well cared for throughout our visit.
Ambiance: The restaurant's ambiance was warm and inviting, with a lively atmosphere that was perfect for both family gatherings and casual outings with friends. The decor was tasteful and added to the overall pleasant dining experience.
Overall: Barbeque Nation is a fantastic choice for anyone looking to enjoy a hearty meal with excellent service. Shivam's exceptional service made our visit memorable, and we will certainly be returning soon. Highly...
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