Hello Wow China,
I am writing to express my disappointment regarding my last two orders, both of which provided a very unsatisfactory experience.
Today, I ordered American Chicken Chop Suey with an egg add-on and an extra chicken add-on, totaling Rs 404. I also ordered Chili Oil Noodles with Meat Balls.
Upon receiving the order, I found the following issues:
American Chicken Chop Suey: The ordered egg add-on was missing. The ordered chicken add-on was missing. The noodles for the chop suey were soggy.
Chili Oil Noodles with Meat Balls: The meatballs were cold and uncooked in the center, making them very hard to bite and chew. The chili oil noodles were dry and undercooked. Due to these issues, I had to discard the second item entirely.
I experienced a similar incident with my order on September 30, 2025. I messaged Zomato about it but received no response.
This repeated lack of quality and professionalism from your Nehru Nagar branch in Opulent is unacceptable. I believe this branch is not upholding the standards I would expect from Wow China. Same incident was happened from my order on 30 Sep 2025. I massege to zomato, but no response. Very bad experience and unprofessional approach by wow China.. This Nehru Nagar branch in opulent is no worth to continue in my...
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