I recently stayed at Casa Goana holiday inn and had a horrifying experience. During our stay, the hotel staff snuck into our room at night when we were not present and placed feces in our wardrobe. This was a complete violation of our privacy and made us feel extremely uncomfortable and unsafe in the hotel. To make matters worse, when we tried to check out, the staff demanded that we pay a fine of Rs5000 for the supposed "damage" to the room caused by the feces. We were shocked and appalled by this demand, and when we tried to dispute it, the hotel owner became aggressive and threatening also he threatened us to beat. Overall, I would strongly advise against staying at Casa Goana holiday inn. The staff owners are unprofessional, rude, and dangerous specially the male owner. They have no respect for their guests' privacy or safety, and will even go as far as to plant feces in your room to extort money from you. Finally we went to police station & settled the matter. Avoid this hotel at all costs won't even stay in this hotel...
Read morePathetic service, rude and ready to fight people speciall the lady (An Aunty aged - I respect her age and so still will call her aunty) taking and serving order, worst food quality and taste, highly over priced food. looting and insulting customers. No and never go there.
They served the pathetic food and when we complaint then started insulting us and when we decided to leave for paying the item which our family eaten(Tried to adjust worst tasteless food and did not complain) then she rudely shutting and forcibly asked us to pay for food which did not even consumed.. Even though being with family and small children and about late 9:30 we thought better to pay Rs. 850 and leave this hell. So we paid and left saying just a thanks to that unmannered rude lady.
then we went to restaurant next to it and the guys served the food at their best... may notbe upto full satisfaction level .. however they tried their best with respect..
Casa Goana type of restaurant are spoiling the name goa.. Please stay away from this...
Read moreThe damn Worst hotel...I have ever seen in my life...Suggest everyone don't visit ever in this one...The lady who seems owner of this garbage was very rude and rubbish in talks. Must learn how to talk to your clients, and must go to school first to learn something. And one of their owner man (empty from mind) is one of the most idiots I have seen in this world, truly. So arrogant & with no manners. Such a bad thing to visit CASA Goana. They don't have the manners to talk even. All negative reviews are true about those, and all positive reviews are fake because they are all written by themself and the staff. Rubbish Hotel and place in Goa ever. Don't go. Worst People...
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