I recently visited Ritz Classic at Mall de Goa with my family for a birthday lunch. Firstly, upon entering the restaurant, my family and I were made to stand for nearly an hour, with no seating arrangement for us. At one point in time we also felt like exiting the restaurant because of such a long waiting time. While we were standing in the restaurant, it was very inconvenient both for the customers waiting to be seated as well as for the service staff to pass by with their orders, as there was a severe lack of space. Finally, upon being seated, we ordered our food, but the server bluntly told us that a couple of the dishes we ordered were not available and would take a lot of time to be prepared so we might as well order something else. If this is the case then those dishes should not be a part of the menu in the first place. The seat assigned to us was right besides the waiting queue where the customers waiting in line were actually getting impatient and were eyeing at the people dining very angrily. In short it was very uncomfortable and inconvenient for us as there was no privacy whatsoever, thus creating a very unpleasant ambience for us.
The root of the entire problem is because of poor management - Special arrangement has to be made for customers waiting to be seated. This arrangement should not be next to the people eating as it spoils the entire experience. Foods that are not available or will be denied to the customers should not be part of the menu in the first place. As soon as a table was empty we were made to sit in the given area without it even being thoroughly cleaned as the tables and seats were messy after the previous family left. The seats were not even being cleaned properly for the next party to have a pleasant dining experience. The person in charge of allotting seats was just trying to rush the customers who are still in the process of eating. We had not even finished eating our meal or paying our bill however he was ready to make the next customers sit down in our seat. It felt like a money making racket and not at all hospitable.
I would not recommend this place to anyone who wishes to have a peaceful and pleasant...
Read moreRitz Classic is a popular restaurant located in Mall de Goa, Porvorim. Known for its diverse menu and comfortable ambiance, Ritz Classic offers a range of culinary delights, including Goan, North Indian, Chinese, and Continental cuisine.
Ambiance: Ritz Classic provides a welcoming and cozy atmosphere for diners. The restaurant is tastefully decorated, with comfortable seating arrangements and a relaxed ambiance. Whether you're visiting with friends, family, or as a couple, the restaurant offers a pleasant environment to enjoy your meal.
Cuisine: Ritz Classic is known for its diverse menu that caters to different tastes and preferences. The restaurant specializes in Goan cuisine, offering traditional Goan delicacies such as Goan fish curry, prawn balchão, and sorpotel. Additionally, they serve popular North Indian dishes like butter chicken, biryanis, and kebabs. Chinese and Continental dishes are also available, providing a wide range of options for diners.
Seafood Delights: As Goa is known for its fresh seafood, Ritz Classic emphasizes seafood dishes on its menu. You can expect to find a variety of seafood options, including fish, prawns, crabs, and more. The restaurant takes pride in serving flavorful and well-prepared seafood dishes that showcase the local flavors.
Service: Ritz Classic is known for its prompt and attentive service. The staff is friendly, courteous, and willing to assist with menu recommendations and any special requests. The restaurant strives to provide a pleasant dining experience for its guests.
Value for Money: Ritz Classic offers good value for money with its reasonable pricing and generous portion sizes. The restaurant aims to provide quality meals at affordable prices, ensuring that customers feel satisfied with their dining experience.
If you're visiting Mall de Goa and looking for a place to enjoy a delicious meal, Ritz Classic restaurant is worth considering. However, it's always a good idea to check the restaurant's operating hours and make reservations if necessary, especially during peak hours or weekends, to ensure a smooth...
Read moreRitz Classic, located at the top floor of Mall De Goa, stands out as a culinary gem amidst a sea of big-brand fast-food outlets like McDonald's and Subway, along with several smaller eateries. This restaurant not only offers a refreshing departure from the fast-food scene but also delivers truly exceptional dining experiences.
The first thing that strikes you when you enter Ritz Classic is the warm and inviting ambiance. The restaurant exudes an air of elegance and sophistication, making it an ideal choice for those seeking a more relaxed and enjoyable meal in a mall setting.
Now, let's talk about the food. Ritz Classic excels in providing a diverse menu that caters to a wide range of tastes. From their scrumptious Goan seafood specialties to delectable North Indian and Chinese dishes, there's something to satisfy every palate. The flavors are rich and authentic, and the portion sizes are generous.
What truly sets Ritz Classic apart is the impeccable service. The staff is attentive, courteous, and always ready to assist, enhancing the overall dining experience. Whether you're a local or a visitor, dining at Ritz Classic feels like a delightful culinary journey.
In conclusion, Ritz Classic at Mall De Goa is a restaurant that shines amidst the bustling fast-food scene. It offers a refined dining experience, a diverse menu, and exceptional service. If you're in the area and looking for a memorable meal that goes beyond the ordinary, Ritz Classic is the place to be. Your taste buds and dining sensibilities will...
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