Horrible experience...This Burger King joint at VIP road is pathetically dirty, ill-maintained and unkept..There were insects and mosquitoes flying all over the place..After placing the order, initially tried switching over the table but seems like there wasn't a single corner without mosquitoes and large insects flying around..We complained multiple times to the staff (there were 6 of them including one manager) but it was one of the most careless and hopeless staff team I have ever seen in the restaurant industry in Surat..Only one of them was working and busy in the kitchen while the rest of them were either busy watching videos over their mobile phones or chit-chatting amongst themselves...I complained again after the food arrived but no one was at all interesting in even trying to help...Half way through the meal a giant grasshopper kind of insect came and sat on our food and entered into the bag of french fries and we had to just leave the food restaurant between the meals...Between the time we ordered and the food came, there were three families who entered the restaurant but simply left without ordering after looking at such unorganized, mosquito infested and dirty state of affairs...We simply regret ordering food which we anyways had to leave without eating.. When asked for a refund, again the staff was simply apathetic...I just wonder if this is the state of this place of their dining area what must be the condition of their kitchen...Even imagining it makes me wanna vomit...Please save yourself from diseases and never go to this place...The mosquitoes, moths and insects enjoy their burger and fries more than you will...This place should be sealed by Surat Municipal Corporation for the condition it is in and the sheer apathy their staff have for the filth and insects even in the dining area...Strictly Avoid...
Read moreNo doubt it is the best in terms of getting quality food at cheaper price but the reason I'm giving four star is that the last time when I visited the burger King it was a noon time and we were starved and can't wait to place that into our stomach.. generally we used to see the sitting area first and we were total 5-6 members, that's where I'm disappointed with them.. actually most of the tables there were kept as the client had quitted.. but the problem isn't end there the don't even bother to clean it.. that's the problem we were there for more than hour an till then they didn't cleaned it.. it was so annoying experience to seat with mullocks and...
Read moreYou will get something different from the usual McDonald's here. Both in terms of taste and quality. The variety and the menu offered is good and budget friendly as well. My experience was good here in terms of food quality, cleanliness,taste and the time taken for the order. What I probably missed a little was fast service. It's good but the staff wasn't immediately attending the table after the customers left which again is not such a big issue and can be improved. Now again to my liking there was a well maintained washroom within the eatery and also you get two floors and all of this collectively provided a good ambience. Would...
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