I placed an order through IGP which was delivered through the Cake Connection in vadodara. The delivery guy was a very rude person who had no respect what so ever. He kept on insisting for my location to deliver the cake even though i kept telling him i was out of town and the cake had to be delivered to the given address. He refused to deliver the cake untill I or someone from the receiving address sent him a location all this while shouting at me on call when i was trying to explain him the address. I received a call from Cake Connections then and person talking kept defending his delivery man and refused to provide me any details of the place so that I could not drop a complaint. This is no acceptable behavior. Firstly the address was provided in required detail for anyone to reach the delivery location and secondly, the need to withhold my cake because i would not send my location was not tolerable. Very bad experience with the...
Read more31 Jan 2021:
3 Weeks Ago----- We have ordered cake online to be delivered in Vadodra. Key highlights:
I strongly...
Read moreNot so good experience!! It is better to make sure about terms about delivery of cake. I mean, which cake shop nowadays does not provide home delivery?! Very rude owner!
Answer to your reply: Which cake shop provides option of delivery or no-delivery of cakes? Let’s say, I didn’t ask for home delivery. But is it not your responsibility or courtesy to ask me whether it will be a pickup order or I will prefer home delivery? I am sorry but it seems you wish to prove that I am wrong and you are right!! Even if you are right, you have lost a customer today! If I would be in your place, I will at least try to figure out what went wrong and I would never ever say that my customer’s rating is wrong or misleading. I would like to remind you one golden rule about business: Never argue with a...
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