Dosa Charcoal — Restaurant in Gujarat

Worst food ever. Most arrogant stuff and the owner has been misbehaved lot. He messed up the order and he did not even apologize for it. He came in with a severe attitude. Does not value customers not recommended for anybody. If you value yourself give your business to somebody else. Would have given negative stars if it was possible at Google.

Reply

Sir, I don't know what you checked. I would recommend you check your hotel security footage when I sit on the table. When did I place the order and when was all the other food delivered on my table. I don't know what happened but my guess is your staff forgot to and put one thing in the initial order. I asked the staff multiple times about where that one missing item will be delivered at my table. I was ignored most of the time. I think your staff entered the last item late because it was their mistake and they forgot to put it in with the rest of the order. None of your staff came to my table and explained the scenario but your staff came in with an attitude and and started arguing about ordering time and ordering preparation delays. If you like, I would welcome you to review the entire security footage if you have it for that day and if I'm wrong, feel free to let me know and I'll correct myself my review.

Secondly, if one of the item in order takes more time than other things to get prepared, it is a good idea to let consumers know beforehand so they can be sure that's going to be delayed. I have traveled to multiple places and eaten at multiple restaurants. I do understand that food gets delayed during preparation and mistakes happen. What I don't understand is why your staff shows attitude. It messed up my entire dining experience and spoil the mood of the...

Dosa Charcoal, located near VR Mall in the Varachha area, is one of those eye-catching food spots that instantly grab your attention — even if you haven’t stepped inside yet. I often visit the tea stall just opposite this place, and every time I pass by, Dosa Charcoal’s neat setup, glowing lights, and fresh, welcoming vibe always stand out. The place looks well-maintained, clean, and has a modern street-food café style that makes it visually appealing.

From the outside, you can notice their open kitchen setup where food is prepared hygienically — which adds a lot of trust value for first-time visitors. The aroma of freshly made dosa and other South Indian dishes fills the air, creating a perfect blend of taste and curiosity. The crowd here also seems quite mixed — from families to college youngsters — which shows its growing popularity in the area.

Even though I haven’t personally tried their dishes yet, the overall atmosphere and presentation make it look like a must-visit place for dosa lovers. Considering the location and overall cleanliness, it definitely feels like a good, pocket-friendly place for a quick South Indian treat with a touch of modern vibe. Next visit, Dosa Charcoal is surely on...

⭐️⭐️⭐️⭐️⭐️ I recently visited Dosa Charcoal in Surat, and it was an absolutely delightful experience! The taste of their dosas is incredible – perfectly crispy and full of flavor. They offer a great variety, each with its own unique twist.

The ambiance is warm and welcoming, creating a relaxed environment that adds to the overall dining experience. Whether you’re with family or friends, it’s a perfect place to enjoy a meal.

The service was also top-notch. The staff were friendly, attentive, and ensured we were comfortable throughout our meal. Everything was served promptly, with a smile.

If you’re looking for a great spot for authentic and innovative dosas in Surat, I highly recommend...