I rarely leave reviews, but my experience at Handi Restaurant was so shockingly poor, I feel obligated to warn others. The food might be passable and the staff inside were genuinely helpful and polite—but unfortunately, the entire visit was ruined by the sheer rudeness and unprofessionalism of the receptionist, Shaileshbhai.
From the moment we arrived, his attitude was dismissive, arrogant, and downright disrespectful. He spoke to us like he was doing us a favor by letting us enter the restaurant, with zero manners or basic courtesy. When we asked simple questions about the table or the wait time, he answered with sarcasm and an air of superiority that was both offensive and embarrassing.
It’s baffling how someone like him is the face of the restaurant, especially when the rest of the staff is clearly trying their best to provide a good experience. While the waiters were warm and accommodating, Shaileshbhai seemed determined to make customers feel unwelcome. It was like the staff was trying to build something good—and he was standing at the door with a sledgehammer.
If Handi Restaurant cares even a little about its reputation, it seriously needs to reconsider who it puts at the front. Until that happens, I strongly urge everyone to stay far away. There are plenty of better places to eat—places where basic human decency isn’t...
Read moreBest place to spoil your mood, time, health & taste buds all at once.
At first glance the ambience looked nice, so I entered the restaurant. My disappointment started when I saw their handwashing area which is placed inside the stinking bathroom - imagine your female friends or family members having to visit there alongside other males using the toilet. Somehow I made thru it and placed my order - just to wait for around 20-25 mins when I had to remind the manager that my order isn't still received. The manager's reply was: "Khana ban raha hai toh time toh lagega hi". In another 5 mins they served me veg Manchurian (although I had specifically asked them to bring all the ordered items at once). It's not finished there - the Manchurian turned out to be stale food just re-heated & served. The rest of the order was received after 10 more mins of wait time. Then again when I asked for extra naan, I got to wait for 10 more min and a...
Read moreWas old customer of This restaurant but this time it was bad experience.
Service is too slow and one of the manager doesn't have idea that Some of the Sabji have same gravy so it's their duty to tell that both are same gravy. And main course food quality is not good it is so acetic.
Need to improve the quality of food
Giving one star because Starter was very good Veg crispy rolls.
Interesting things is once we finish the dinner then i notice waiter's behaviour. He was in angry mood and like throwing the glass on hard manner . Not sure why but it feel like he is not satisfied with the tip.his face is really different.
Overall...
Read more