McDonald's — Restaurant in Gujarat

Yesterday in the night around 10.30 we went for having burgers. At the billing counter, i asked the biller to share with me if any deals or combos or offers are available. He said other than happy meal nothing is available and if you want you can order online and get offers.

But we will have to download the app and this whole process was about to take long and we were short of time so we decided to place the order and get food as quickly as possible.

I ordered 1 Mexican aloo tikki burger, 1 MC veggie and one mc chicken burger. The biller asked thrice to confirm the order and to our shock we got only 2 burgers even when we ordered 3 and the biller said he heard only 2 burgers.

Then we have to place a seperate order for 3rd one again and had to wait 5 mins more for it to be prepared.

All 3 burgers were not hot.

So overall I felt staff is incompetent and not customer friendly.

Service is also poor

Date-2nd aug 2023

Around 11 pm we went for dine in and after placing the order, we realised there was very less cooling of AC so we requested to lower down the temperature of AC , till the time we finished our meal which took almost 45 minutes + waiting time of 20 mins the waiter was struggling to lower down the temperature of AC with no success and then there were mosquitoes, flies, dragonflies, grasshoppers roaming around everywhere in the restaurant, I asked the waiter to put mosquito repellent machine spray or if their mosquito killing machine is working or not to which there was no reply.

There is algae in the ACs, the food is contaminated because of the flies and mosquitoes and there is a risk of being infected with Dengue, Malaria if you visit this restaurant.

When we complained about these things, the Manager said yes There is no cooling in the AC for past few days so we asked him then they should immediately get it repaired or stop dine in or atleast inform customers that ac are not working so that customers do only take away or if they wish to sit then they are atleast informed.

He just smiled over this suggestion and said customers still sit.

Day by day this particular outlet is destroying the brand's name, respect and image in the market. If the mgmt can not maintain it then I advise they should shut it down.

Very poor experience everytime I visited this particular outlet

Will never suggest anyone to visit...

Mc Donald's or commonly known as McD is the world's largest restaurant chain by revenue, serving over 69 million customers daily in over 100 countries across 37,855 outlets as of 2018. Although McDonald's is best known for its hamburgers, cheeseburgers and french fries, they also feature chicken products, breakfast items, soft drinks, milkshakes, wraps, and desserts. In most markets, McDonald's offers salads and vegetarian items, wraps and other localized fare. On a seasonal basis, McDonald's offers the McRib sandwich. Some speculate the seasonality of the McRib adds to its appeal.Products are offered as either "dine-in" (where the customer opts to eat in the restaurant) or "take-out" (where the customer opts to take the food off the premises). "Dine-in" meals are provided on a plastic tray with a paper insert on the floor of the tray. "Take-out" meals are usually delivered with the contents enclosed in a distinctive McDonald's-branded brown paper bag. In both cases, the individual items are wrapped or boxed as appropriate.The company has also removed artificial preservatives from Chicken McNuggets, replacing chicken skin, safflower oil and citric acid found in Chicken McNuggets with pea starch, rice starch and powdered lemon juice. Most standalone McDonald's restaurants offer both counter service and drive-through service, with indoor and sometimes outdoor seating. Drive-Thru, Auto-Mac, Pay and Drive, or "McDrive" as it is known in many countries, often has separate stations for placing, paying for, and picking up orders, though the latter two steps are...

There are many things wrong with McD Bopal outlet. They don't get orders right. They don't pack properly. They don't heat or cook the food properly. They don't entertain even a simple request such as remove lettuce.

This outlet doesn't even deserve a single star.

I initially ordered a Mcspicy premium veg burger + cheese lava American veg burger + 2 pizza puffs. I requested that the cheese lava burger not contain any lettuce. They told me that this wouldn't be possible. So, I changed my cheese lava burger to another one which didn't contain any lettuce. Once I can't home, I observed that the pizza puffs had uncooked edges and still had a doughy consistency. The Mcspicy buns had a big hole on the side and was in a mutilated condition. On top of that, it was wrapped in a Mcveggie wrapping paper instead of the usual box. Absolutely horrible experience with this joint! I believe that with takeaway orders, their approach is to take everything for granted and be as careless as possible.

Two days before this I had ordered a cheese lava American veg burger + 3 pizza puffs through Zomato. The order I received had only a burger and 1 pizza puff. And since the order was prepaid, all the concerned people raised their hands and said nothing could be done now.

I have one suggestion for those planning to visit: AVOID THIS LOCATION AT ALL COSTS! Better visit a different outlet that serves properly, cooks the food properly, and at least gets the...