Pizza Hut | Piplod, Surat — Restaurant in Gujarat

Worst experience at Pizza Hut RR Mall Vesu.

We visited there two weeks ago and our experience was not good with Pizza Hut.

Sufficient staff was not available to take our order. Only two staff were there when we reach there and after few time another only one staff was there.

The sitting area is too small and Not properly cleaned. We sat there for five minutes but the restaurant's atmosphere was not good and our eyes started burning.

Needs too much improvement in service and...

This is the lowest grade Pizza Hut I’ve ever been to. I have visited Pizza Huts in many different countries and was happy with the experience. However, the one in Piplod, Surat, Gujarat is the worst one. No place to wash hands, no rest rooms, there was no one at the counter for like 10 minutes. The Pizza was not even close to ready for consumption. I’m sure they are serving previously prepared food and placing it on the table without even warming up. Absolutely the worst...

Store called for pre paid order confirmation but didn't bother to mention they send their order via porter, by the time the porter guy arrives, picks up and delivered the food has gone cold. My order was delivered to a far off location and marked delivered, coupon also went waste and prepaid order, still waiting for refund. Never ordering from them again

Have sent them email as requested with all proofs attached, will update if they take thier...