TGB Cafe N Bakery — Restaurant in Gujarat

I bought a Red Velvet Cake from this store last night, expecting fresh, delicious quality. Instead, I received a stale, dry cake with cream that had clearly gone bad. Today, I went back to the store to address the issue, hoping for a reasonable response. Instead, the manager and staff insisted the cake was fine, despite tasting the obvious dryness and off flavor themselves. This response is not just dismissive; it’s dishonest.

It’s frustrating to see a store place profits over customer satisfaction to the point of denying obvious quality issues. I didn't waste time and fuel just to return a 300-rupee cake—I was simply expecting the fresh quality they advertise. Beware before purchasing here; their standards for freshness and customer service are...

Good Experience TGB has been out favourite bakery shop now for more than a decade. In the initial days when there were no many franchises I would and up travelling 15kms just to get birthday cakes from here. Thankfully now they are almost situated in every locality. Few years ago they even used to keep Easter eggs which made me deal happy. Their puffs, toasts, breads, cookies almost everything that they have to offer has found it's way to our plate. Be it cream rolls, biscuits. Name it and we have had it. This branch plays a huge role in setting up the name as it has been around for so long. Even with all the...

I’ve been ordering cakes from TGB for the past 3 years, specifically for my daughter's birthdays, always choosing a different theme each time. The cakes are always beautifully made and delicious. The staff at TGB is excellent, providing great suggestions and always communicating well. This year’s unicorn-themed cake was a big hit, even though there was a small typo with '3th' instead of '3rd'. I’m very happy with the service and quality. Thank you, TGB, for consistently making my daughter’s...