Domino's Pizza | Sector 39, Gurugram — Restaurant in Gurugram District

I have ordered cheese burst pizza in which I got without cheese burst and cold pizza in 01.20 Minutes, as per domino's delivey TAT this is not exeptable, When I placed at the same time I tried to connect to Domino's outlet but the call could not connect and long time they had call me and said I will not full-fill your order and now I'm cancel your order and I said okay no issue but after some minutes I have check my order cancellation status so there was showing that my Pizza being baked, again I was tried to connect to store and they was not picked my call, and I was too hungry but they have call me after one n half hour for delivery, I asked to delivery boy for delay delivery so he said that Sir I'll refund your amount and he raised a msg to his team to refund but I have not received any refund or even any call from dominos team at the same time I raised a complaint ticket but till now no solution has been found. and yesterday morning I was called to delivery boy so he said that sir why your are connect me too late and disconnect the call. If you love good food, don’t place order from this place. Find another place to get nice pizza. Ask dominos sell is bad quality food with worst service experience. They used to have good food and good customer service but now the food is horrendous and the service is horrible. The restaurant owners talk to customers without a care, zero in customer service, never honors what they promise. Never can get a person to talk to on the phone when you call helpline. Always delivered food late and cold with processed and expired ingredients. Never gave refunds or offered replacements or even on owned their mistake. Ruined my last...

DO NOT ORDER. I have ordered cheese burst pizza in which I got without cheese burst pizza and at the same time I tried to connect to Domino's outlet but the call could not connect and at the same time I raised a complaint ticket but till now no solution has been found. Domino's outlet owner clearly refused me that he cannot help me in this matter. If you love good food, don’t place order from this place. Find another place to get nice pizza. Ask dominos sell is bad quality food with worst service experience. They used to have good food and good customer service but now the food is horrendous and the service is horrible. The restaurant owners talk to customers without a care, zero in customer service, never honors what they promise. Never can get a person to talk to on the phone when you call helpline. Always delivered food late and cold with processed and expired ingredients. Never gave refunds or offered replacements or even on owned their mistake. Ruined my last...

Planned to take a break from ghar ka khaana, and it turn out to be one of the worst decisions.

Ordered a pepper barbecue at 08:50 pm using the dominos app, and on the app, it was showing "Being baked" since ages!

We contacted customer service 5 times but were only able to register the complaint via text, and automated voice call. No one picked up the landline. We had to wait for 2.5 hours to get it delivered (and the app still shows "being baked")!!!

Our evening was ruined and we had to order additional items from another restaurant, and here is the irony: It was delivered even before its ETA!!!

At last, our HERO (the delivery boy) arrive at out doorstep, and let us know that only 3 delivery partners were available at that time.

My question is why do u try to hold more than what your hand is capable of? Why accept orders which u cant deliver on time?

This was the first and the last time I am ordering from this outlet. The worst...