Tossin Pizza Sector 56 — Restaurant in Gurugram District

Short Review: Amazing Pizza Polite Staff Messed Up Delivery

Full Review: This place was in my bookmarked restaurant list from a very long time. So on a lazy Saturday night, I decided to binge on some Pizza while binge-watching The Stranger Things.

I ordered a Peri Peri Veg Pizza, Vegetarian Pesto Pasta and got White Chocolate Frappe as complimentary ( for being a Zomato Treats member :D )

First, let me talk about the food which was good then I will talk about Delivery which was messed up.

Food: The Peri Peri Veg Pizza had the perfect blend of veggies and spices. I liked the crust and the amount of cheese used was generous. Vegetarian Pesto was a little bland and can be improved a little. The White Chocolate Frappe was a disaster and had just water in it.

Delivery: After waiting 50 minutes for my order to come what I got was a Pasta, Frappe and an empty 12 box of Pizza. The delivery guy accepted the mistake and asked me to wait another 10 minutes for my Pizza to come. Even after the restaurant manager said 10 minutes and repeated calls they delivered the Pizza in almost 30 minutes and that to in the wrong apartment :(

Hits: Peri Peri Veg Pizza Improvement Required: White Chocolate Frappe, Time to Delivery and delivery itself.

P.S. - I was so hungry by the time I received my pizza that I only clicked 1 (blurry) photo....

I wonder why is it so hard for restaurants to manage basic cleanliness and hygiene. Today i went to Tossin 25th Feb 2023 around 3 PM, where i ordered pasta, pizza and shake this would have costed me around 1800 ₹. My wife is pregnant and in her plate we spot a dead cockroach, being a reputated pizza chain how they can be so negligible towards basic cleanliness in kitchen, i asked the manager what if something happen to my wife who would take the ownership? Then from behind one guy replies “sir pasta ke pay mat karna aap pizza kha lo” what world are we living in? If this post is seen by the owners of restaurant i must say please visit the restaurant where the plates are placed and to take action towards your manager and cleanliness staff more or less i also saw a employee telling manager “photo le...

Worst response from Manager. I ordered a pizza for cost 1456 rupees. From this bloody store. By mistake I ordered it on wrong address. I asked store manager to cancel this order. He said he will call his owner and discuss the issue. Instead of helping or resolving the problem this guy told me my owner said to mark this order delivered and dont answer my calls. The exact words was “Is order ko delivered dikha do aur apna khana khao bhad m jane do. Phone mat uthao — words by owner as per this so called Manager.” These people dont know how to treat a customer. Even the haven’t delivered that pizza to my friends place.

Worst experience bloody tossin Pizza!! — Worst...