Mr. COCO Bakery, Rampur Road, Haldwani — Restaurant in Haldwani

I purchased a gift that is crossword game for my nephew after purchasing and paying the same. I asked them to wrap the gift in wrapping paper, but he took extra money for wrapping and stated that every gift shop charges you extra for wrapping I told him this is not the first time I am purchasing any gift, and this doesn’t happen any time with me, but he was so argumentative and he charged me extra money for wrapping the gift. This was ridiculous and worst experience. I had with Coco bakery and would never recommend anybody else as well. There was no discount given to me such a liar. This bakery is ,,,, secondly it’s not about ₹20. It’s about my experience which I had is the worst one and I would never recommend anybody to visit there because this bakery is very cheap. While coming to pricing. There was no discount nothing given to me, and after that, he’s mentioning he gave me a discount of 102 ₹150. Do you have the recordings? Do you have any proof? Oh my God, such a liar I wish your bakery gets closed very...

I ordered a butterscotch cake and at the time of delivery I checked with them twice is it a butterscotch cake the couple assured me of the same but still they gave me a pineapple cake . Next morning I complained them about the same as I went there with the remaining half cake. Attitude of the couple was very unprofessional and they should get awarded for worst customer service. They asked me why I am there with the half eaten cake. I just asked them this is not what I ordered or what I paid for. They answered me but you consumed it. According to them at mid night when I was going to celebrate bday with family I had to stop celebrating after having one bite . The women who used to manage coco bakery earlier has changed and she was very nice and professional regarding customer service but this couple was very rude and unprofessional. Iam not going to visit them again and will try some other bakery as there are a lot of startups in haldwani now for bakery as well and request others as well to avoid these...

Very pathetic service.. Did not deliver the cake on time.. N the cake which was delivered was not fully prepared it was all wet.. Cake got melt so fast.. N also did not the deliver the right cake.. I asked them to change the color of cake to blue but they send it pink..really very very disappointed.. Due to the cake my party got hampered.. Really very poor service.. Will never ever recommend anyone to buy cake from here.. Spoiled...