Barbeque Nation- Uppal, Hyderabad — Restaurant in Hyderabad

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Log in You said: Write review about barbeque nation, Very bad service due to 10 min late you guys are not accepting customers ChatGPT said: Sure! Here's a direct and professional review you can use or adapt:

Review for Barbeque Nation

I had a very disappointing experience with Barbeque Nation. Despite being only 10 minutes late for our reservation, the staff refused to accept us. This kind of rigid and unaccommodating service is unacceptable, especially for a well-known chain that should prioritize customer satisfaction.

Plans can sometimes run a little late, and a 10-minute delay shouldn't mean turning away customers who made the effort to show up. I hope the management reconsiders their approach to customer service and handles such situations with more flexibility and understanding in the future.

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You said: Yes ChatGPT said: Great — here’s the updated review with space for the location and date. Just let me know the exact branch and visit date if you want me to fill those in for you:

Review for Barbeque Nation – [Branch Name, City]

Visited on: [Insert Date]

I had a very disappointing experience at the Barbeque Nation branch in [Branch Name, City]. We were just 10 minutes late for our reservation, and shockingly, the staff refused to accept us. For a well-established restaurant chain, this kind of rigid and inflexible service is extremely frustrating.

Being slightly late can happen, and a 10-minute delay shouldn't result in customers being turned away — especially when the restaurant was not visibly full. It felt like customer service was the last priority.

I hope the management at this location reconsiders how they treat guests in such situations. A little understanding and professionalism can go a long way in creating a better experience.

Just send me the branch name and visit date, and I’ll finalize it for you.

You said: Dsl mall uppal ChatGPT said: Thanks! Here’s your finalized review with the details included:

Review for Barbeque Nation – DSL Mall, Uppal

Visited on: [Insert Date]

I had a very disappointing experience at the Barbeque Nation branch in DSL Mall, Uppal. We were only 10 minutes late for our reservation, and yet the staff outright refused to accommodate us. For a popular restaurant chain known for hospitality, this was extremely unprofessional and disheartening.

A minor delay like that can happen to anyone, and it’s disappointing to see such a rigid, unwelcoming approach — especially when the restaurant didn’t appear to be full. It felt like customer satisfaction was not a priority at all.

I sincerely hope the management at this location reconsiders how they handle situations like this. A little flexibility and courtesy can make a big difference.

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You said: 25th Aug ChatGPT said: Perfect — here’s your finalized review with the visit date included:

Review for Barbeque Nation – DSL Mall, Uppal

Visited on: 25th August 2025

I had a very disappointing experience at the Barbeque Nation branch in DSL Mall, Uppal. We were only 10 minutes late for our reservation, and yet the staff outright refused to accommodate us. For a popular restaurant chain known for hospitality, this was extremely unprofessional and disheartening.

A minor delay like that can happen to anyone, and it’s disappointing to see such a rigid, unwelcoming approach — especially when the restaurant didn’t appear to be full. It felt like customer satisfaction was not a priority at all.

I sincerely hope the management at this location reconsiders how they handle situations like this. A little flexibility and courtesy can make a...

Disappointing Experience at Barbeque Nation

I have been a loyal customer of Barbeque Nation for over seven years, but my visit today was the worst experience I have ever had.

Booking and Wait Time: I had booked a table for 2:30 PM and arrived on time at 2:25 PM. However, the front desk was in complete chaos, with only one person handling bookings amidst a large crowd. The scene resembled a fish market with no proper management or organization. Despite having a reservation, I had to wait until 3:30 PM to get a table—an unacceptable delay.

Service and Starters: Once seated, things didn’t improve. Cutlery and water were not provided on time, and we had to repeatedly ask for them. Starters, which are usually the highlight of a visit, were poorly managed. Out of the promised 7–8 varieties, we only received 5, and even those arrived after persistent requests.

Main Course and Live Counters: Disappointed with the starters, we moved to the main course, only to find it wiped out. Plates and soup bowls were unavailable, and refills were either delayed or didn’t happen at all. The live counters were severely understaffed, resulting in long wait times and poorly prepared dishes.

Desserts and Cleanliness: The dessert section was equally disappointing. Most desserts were either finished, left half-eaten, or unclean. The lack of replenishment and cleanliness was shocking.

Ambiance and Crowd: While I wouldn’t blame the management entirely for this, the crowd lacked basic civic sense, with some customers hoarding dessert bowls at their tables. The overall environment felt cheap and unpleasant.

Overall: This visit was a far cry from the Barbeque Nation I’ve known and loved for years. Poor management, pathetic service, raw and uncooked dishes, and an overall lack of organization have tarnished its reputation for me. I would never have expected this, especially on a special occasion like New Year’s.

I strongly urge the management to improve their service and staffing to meet customer expectations. For this kind of experience, I would even expect a refund. I am deeply disappointed and won’t reconsider visiting Barbeque Nation...

🐀 RAT Spotted on Dessert Counter at BBQ Nation Uppal! 😱 A Disturbing & Unacceptable Experience!

Visited BBQ Nation, Uppal on 25th July around 8 PM for a veg dinner buffet with a friend. The service started off well, and we were enjoying the starters.

But just as we moved to the main course, we were horrified to see a rat running around the dessert counter! 🐀🍰

We immediately informed the staff. The manager apologized and said the rat may have come from the nearby KFC, assuring us it would be handled. He requested us to continue our dinner — but how could we?

👉 After seeing a rat near food, we were in no condition to eat even a bite. Our appetite was gone, and our minds were full of unsettling thoughts about where else the rat may have roamed or what else it may have tasted. 🤢

💔 What hurt even more was that the staff seemed more concerned about avoiding a negative review than acknowledging the actual health risk and emotional damage caused to the customers. That response spoke volumes.

We paid the full bill of ₹2,212 for 2 people (₹929 + GST per person) and left with half-filled stomachs and a completely disturbed mind.

💭 Honestly, we could have had dinner from a local vendor for ₹200 or less — but we chose BBQ Nation expecting high standards, hygiene, and care for customer well-being. Instead, we left shocked and disappointed.

🛑 Hygiene is NOT optional. It’s the most basic expectation from any restaurant — especially a reputed chain like BBQ Nation.

❌ I’ve decided never to visit any BBQ Nation outlet again — not just Uppal, but any branch, anywhere. Once trust is broken, there’s no going back.

⚠️ If you value your health and peace of mind, think twice before dining here.

#BBQNation #Uppal #FoodSafetyMatters #HygieneFailure #RatatBBQ #CustomerExperience #DisappointedCustomer #NeverAgain #BBQNationReview...