Wow! Momo — Restaurant in Hyderabad

Yesterday went to the DSL VIRTUE mall and unfortunately ordered from WOW Momo VEG combo of Rs.199/- and orange ICE POP……..a BIG MISTAKE AS THEY CANT EVEN SERVE VEG MOMOS FOR A VEG ORDER!!!

First of all they are not maintaining proper record of inventory as there was no orange Ice pop with them still i was billed for it and later was given strawberry flavour which my kid dint like or eat.

Secondly when customers order veg momos it means they are expecting VEG MOMOS to be prepared in veg section of their kitchen as they have veg and non veg section mentioned in their kitchen, and some customers might be pure vegetarian so its the outlets responsibility not to do a mix up. But the steamed momos and the momos inside the burger i was served was with NON-VEG ingredients, and after having a bite when i took it back to them they told me that by mistake they gave me PAHADI MOMOS which has SOYA CHUNKS because of which it was tasting different like non veg, so i told them if it is veg then i will have it and was taking it back but they insisted that i leave it with them and take my actual order of steamed veg momo!! I mean it was obvious that they did a mix up and simply trying to cover it up in the name of soya chunks, and while i was waiting there and observing their lip movement it was clear that i was served non veg, so again i asked them politely if it was non veg, but they dint accept it even then, even their bald manager was sitting there even who dint intervene but was rather hiding behind the counter, and later when i was collecting ACTUAL VEG MOMOS they kept my bill!!! I mean if I had to create a scene over the serving of non veg to a veg family I would have done it anyways, but WHAT IS IT WITH LYING AND KEEPING THE BILL??!! NOT EVEN AN APOLOGY FOR THE BLUNDER WHEN I WAS BEING SO CALM AND RESTRAINING MY ANGER!!

SO NOT THE PLACE FOR VEGETARIANS AND WHO KNOWS WHAT ELSE RUBBISH UNHEALTHY THINGS THEY ARE ADDING TO THEIR...

First of all this restaurant despite being on easy diner refused the easy diner app payment stating stating hey don’t get the amount.

Then we sorted it out with easy diner and agreed for easy diner to process a full refund to us as per discount.

We then ordered Veg steam momos Pan fried garlic spicy moms Paneer momos

One as a combo with their burger at just 79 for burger.

We were shown 2 veg options we order corn and cheese. When billing I was billed 149 for the burger stating only veg burger option 1 would be on the combo.

I still paid up in full and didn’t argue. We got the food it was all super spicy

The paneer momos were not like momos but rather flat on the plate.

Both I and my kid had our tummies upset after dining at...

I came here to get Match day combo offer but the service person denied the order by telling that the menu is no longer available but i found this menu still available in other wow momo outlet. But the service person behaved very rough and not given the item which i asked for. I think they have daily sell targets maybe thats why they always try to not take less valued order or any order which customer get more benefit or food with less spending. So wow momo should take action against this malpractices. Otherwise the brand value they earned by lot of hard work will demolished....